Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 461 Reviews

88 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 6th January 2025

Anonymous

Purple Parking 5 star review on 21st December 2024

Kennkie411

Purple Parking 1 star review on 22nd November 2024

Chris Austin

Purple Parking 1 star review on 5th August 2024

I'm An Ethnic Called Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 month ago

“Used purple parking at Gatwick Airport. Booked online. Easy to use. So convenient. Just park up in the allocated car park across from departures, swap your key for a barcoded card and head off to your flight. On return head to the car park, swap the barcoded card back for your key and drive home. Thoroughly recommend. Hassle free.”

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Posted 1 month ago

“Overall, I am satisfied with the car park. Close, reasonably priced, cool, courteous staff but I think for such a large car park there should be more buses or bigger buses. Many people with children have to wait for the next car because there are no more spaces in this one. You need to think about how to solve the problem”

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Posted 1 month ago

“Effective efficient service”

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Posted 1 month ago

“Easy to find although ANPR to leave the carpark on the way home did not work”

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Posted 1 month ago

“Very efficient and easy”

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Posted 1 month ago

“My car was damaged whilst parked in Manchester Airport, having used their "Meet and Greet" service. The damage wasn't spotted until I returned home as it was minor damage to the inner door sill which is difficult to see unless you catch it in the right light, something which wasn't possible in the car park on collection (car park was dimly lit, closely parked cars meant the door couldn't be fully opened and the area was in shade, and there was no facility to undertake a more thorough inspection). Holiday Extras/Purple Parking refused to take any responsibility as they say I should have spotted it and reported it before I left the car park, despite there being no proper place to inspect the car. I reported the damage immediately on spotting it when I returned home (even before unloading my suitcases). One representative told me I should have used my phone torch in the car park. Following escalation another representative, presumably more senior, made the ridiculous suggestion that I should report it to the police if I was dissatisfied. At the time of writing, no-one has responded to my question as to where I should expect to have undertaken a full inspection within the car park where I might have access to adequate light and space to do so. I find this lack of response extremely poor. They have refused to offer any form of recompense, having taken full payment, and hence profit, whilst I am left to face a bill to repair damage to my car which was entrusted to their care, which I did in good faith. I had no expectation that having paid for a premium service my car would be damaged by those entrusted with it. An overwhelmingly disappointing experience, I would be hard pushed to think of another business I have ever felt so disappointed by. To me, the whole process appears to be weighted against the customer, with businesses seeking exclude liability by relying on inspection clauses in their Terms and Conditions, whilst not actually providing adequate facilities to customers to enable proper inspection. It just seems very wrong. A very poor experience all round.”

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Posted 1 month ago

“Super . The best parking place !!!”

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Posted 1 month ago

“Very efficient, does what it says on the tin.”

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Posted 1 month ago

“Despite booking a place in Mid stay in August you still wanted to charge me £180 on exit! Fortunately the pleasant chap on the end of the help button let me out after checking my details. I could of done without that!!”

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Posted 1 month ago

“Always happy with the service received.”

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Posted 1 month ago

“Very pleased with the parking facilities and transfer to the airport! I would definitely book again!”

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Posted 1 month ago

“Very Happy With The Service makes my life alot easier this way will definitely use again.”

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Posted 1 month ago

“Quick check-in and easy to know where to leave your car, friendly staff, my annoyances though were the fact the shuttle bus goes to Terminal 2&3 before Terminal 5 (where I was flying from) so from the moment you leave the car park it took half an hour to get to Terminal 5. Also when I got back to the UK I had to wait 40 minutes for a bus at Terminal 5, I think Purple Parking needs buses for separate terminals.”

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Posted 1 month ago

“Easy to find a place with no fuss about handing in your key like Bristol airport.”

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Posted 1 month ago

“Competitive prices and easy booking process.”

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Posted 1 month ago

“Easy to find quick transfer time and friendly staff. Only criticism is tiny spaces. We had to squeeze in where the car either side was over the line.”

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Posted 1 month ago

“Yes it did. Green short stay car park was very well signposted and it only took a 5 minutes walk undercover to the airport. Will definitely use it again.”

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Posted 1 month ago

“From the minute we arrived at Gatwick purple parking to the departure after our holiday it was totally professional, on perfect time and certainly made life very easy when having children and lots of cases. Thank you so much.”

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Posted 1 month ago

“Resenable price, took a bit of finding in the dark,”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 461 reviews