Purplebricks Reviews

“ One of the worst organization. They don't have customer centric mindset and speak very rudely with clients. If you want to withdraw your request, they will take months to process the refund and they don't respond to your emails or calls. ”

“ I just want answers, solutions, and maybe a refund for the stress. ”

“ Awful company don't use was told I'd get a refund after 10 months if not sold now deny it! Don't check on people that view complete waste of time and money ”

“ I’ve been requesting a refund now through our Area Director KS for almost a month and each time I ask for an update I just get batted off with KS making up BS excuses. ”

“ Totally disgusting! Within the first 10 days of hiring them the agent went on holiday and we missed viewings. The communication was awful and so stressful. I asked for a refund several times within the first 2 weeks and they refused! It was a disaster! I paid for an epc which never did, asking them countless times to do it, just a couple of weeks away now from exchanging and they still haven’t done it! Don’t use them! ”

“ I contacted the financial company explained the situation and asked whether they could refund the fee and let me revert to the easy payment option. ”

“ I thought that was the end but oh no today I received an email and it looks like they are going to take over £2000 from my account only to have to refund a few days later when the contract expires. ”

“ Now to fight for a refund of the fee for them not providing any sort of professional service. ”

“ Months later he did finally get back to me and promised me a refund. ”

“ To top it off they overcharged me and I have been waiting for a refund for 4 months now. ”