Thank you, Kurt! That kind of long-term trust means a lot. We’re glad the quality has stayed consistent for you since you first connected with the Founder. We appreciate your continued support of QNL!
“I have always been so pleased with your products. However, this time, I was very disappointed in the Cayenne pepper product. It was only a little bit over half way filled. I wouldn't order that product again. I am a fan of your products and your team so it won't keep me from coming back.”
Thank you for your continued support, Beverly! We’re really glad you’ve always been pleased with our products.
For 100% Organic Cayenne Powder, the product is filled and sold by weight, not by container fill level, so some space in the bottle can be normal. That said, we understand how that can be disappointing visually, and we appreciate you sharing your feedback. We’re grateful you’re sticking with QNL and valuing the team and products!
“Your products are wonderful. They actually work, and do what they say they are going to do. Although they are pricey. But the ongoing out of stock issue is a real problem. Can we work on this?”
Thank you for the thoughtful feedback. We’re really glad to hear the products are working well for you and meeting expectations.
We understand your concern about pricing and the frustration with items going out of stock. Stock issues can happen due to strict sourcing standards and production timelines, but we do hear you and are actively working to improve consistency. We appreciate your support of QNL and you taking the time to share this.
“Placed an order on April 8th and then received an email on April 9th about a 20% off sale. I lost that 20% discount on my order. Are QN Labs specials posted the same date every month? If yes, what is that date?
I'm not happy I lost that discount.”
Thank you for reaching out, Frederick. We completely understand the frustration, timing like that is never ideal.
Our promotions are not scheduled on a fixed monthly date, so they can vary based on the offer. Because of that, we can’t guarantee a set day each month for discounts.
That said, we do understand your situation and appreciate you bringing it to our attention. If you haven’t already, our customer service team can review your order and help you further at 800-370-3447 or info@qnlabs.com.
Thank you for sharing your thoughts, Steven. We hear you on pricing and understand how it can feel that way, especially when comparing to past offers. Our pricing reflects ongoing increases in sourcing, manufacturing, and testing costs while maintaining strict quality standards, and we try to offer genuine promotions when we can. We appreciate your feedback and your support of QNL.
“We really like this product. I am going to run out in 2 days. Is it possible could you send a shipment ASAP? I don't know if I signed up for automatic refills. Let me know if this is true. Thanks!”
Thank you, Cherie! We really appreciate your long-time trust in QNL. It’s great to hear you’re enjoying the Magnesium Glycinate being available again, we know a lot of customers were waiting for that one. Thanks for sticking with us over the decades!
“High quality ingredients of every product! You'll not find anything better! Dr Bob Marshall committed his life formulating these supplements. An amazing man that taught me and so many others so much about gaining health and wellness through his daily radio show and using his supplements.”
Thank you for sharing this! We’re really glad the quality of QNL products stands out to you, that’s something we take a lot of pride in. Dr. Bob Marshall had a huge impact on many people, and it’s clear his teachings and dedication to health and wellness continue to resonate. We appreciate you being part of that legacy and supporting QNL!
Thank you, Travis! Fifteen years of using QNL products is incredible, and we really appreciate that long-term trust. Glad to hear the quick shipping has been a consistent positive for you too!
“I really miss Dr bob Marshall...and all his radio programs...IF somehow those can be replayed and is there any older doctors that can pick up the slack for what Dr Marshall did with his practice. I feel it would be what is needed for the prodcuts to continue to thrive...Jana is my "go to" person when i call in and she is marvelous...I also appreciated Dwight years ago and sad to see so many good QNL people go...I'm sure there is a new group. I would like to have practioner numbers available more easily to access online.”
Thank you for sharing this. Dr. Bob Marshall had a profound impact on so many people, and it’s clear his teachings and radio programs still mean a lot to you. We appreciate you being part of QNL for so long and recognizing the support you’ve received from Jana and others over the years.
Your feedback about practitioner access is also helpful, and we understand how important it is to have that information easy to find. We’ll be sure this gets passed along to the team for review.
Thank you, Zachary! We’re glad you’re enjoying the Quantum Daily Multi and Max Energy Bs together, that combo really does make a strong daily foundation. Appreciate you sharing your experience and the recommendation!
Thank you for letting us know, and sorry the VIP discount code didn’t go through. Our support team can help get that sorted for you right away at 800-370-3447 or info@qnlabs.com. We appreciate you both and are happy to help resolve it!
