Qs Supplies Reviews

Name: Qs Supplies
Rating: 3.15

3.2 Rating 452 Reviews

55 %

of reviewers recommend Qs Supplies

Company Reviews

Questions

Metrics

3.2

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

01162510051

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted, good quality and prompt delivery.”

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Posted 5 years ago

“Easy to order Quick delivery Emailed and kept informed on delivery Will use again”

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Posted 5 years ago

“Excellent service and prompt delivery”

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Posted 5 years ago

“Excellent service Only thing I would say was we got no notification of delivery from courier on 2 occasions but fortunately we were at home.”

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Posted 5 years ago

Hi Anna, Thank you for your review :) Thanks, QS Supplies.

Posted 4 years ago

“Hopeless company. Everything I’ve ordered has been late, dreadful customer services and from experience I now shop with your rivals who are yet to let me down on any of the 6 separate orders like you have.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Even though I ordered very late in the day, they promised next day delivery - and the item (a huge bath screen) was indeed delivered on time, to my surprise and delight. Additionally, the product was the best competitive price I could find on the internet. A happy customer. -FJD”

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Posted 5 years ago

“The radiator I wanted was in stock and a very competitive price. The service I received was quick and efficient. I will definitely use QS again for my next plumbing requirement”

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Posted 5 years ago

“QS Supplies claimed that delivery for our bathroom products has been delivered but this isn't true. The courier company has forged the signature but never left any products. So far hundreds of pounds down the drain and they have been unhelpful.”

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Posted 5 years ago

“Great service, great price and quality product. Thanks! :)”

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Posted 5 years ago

“Happy to say our delivery from QS was in time and all products intact. Telephone help was very good. Overall a very positive experience.”

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Posted 5 years ago

“High quality products.”

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Posted 5 years ago

“Quick and efficient”

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Posted 5 years ago

“Good products and the service was excellent.”

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Posted 5 years ago

“I purchased a shower tray and shower wall and on the same page was extras such a riser kit which to a novice kind of meant you need this. I had a plumber let me down so by the time I got another 6 weeks had passed and he said I did not need the riser kit. I contacted QS who said no they would not take back after 14 days. I explained why it had been so long and was told no, no, no. I asked to speak to the manager Ahmed told he was busy and would call me, never did. I am self employed is an business and understand cash flow, but also if your flexible you get repeat business. For the refund of £50 or so they would have got another order for my mother in law for some £700.00, guess what not now. DONT'T deal with them......!!!!”

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Posted 5 years ago

“Quick delivery Good price”

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Posted 5 years ago

“Easy ordering, quick delivery and excellent price.”

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Posted 5 years ago

“Excellent product and service the item arrived on time when they said it would”

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Posted 5 years ago

“Good product, excellent delivery”

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Posted 5 years ago

“Would have been five stars if the courier company had contacted me to let me know the time of delivery, as specified on the website, or even just to confirm that the delivery was taking place. Also the bath had a slight scratch (although in my particular installation it doesn't show), and a nut was missing from bath leg set.”

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Posted 5 years ago

Qs Supplies is rated 3.2 based on 452 reviews