Qs Supplies Reviews

Name: Qs Supplies
Rating: 3.15

3.2 Rating 452 Reviews

55 %

of reviewers recommend Qs Supplies

Company Reviews

Questions

Metrics

3.2

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

01162510051

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered towel rail for downstairs cloakroom. Size just what I wanted at a very competitive price. Kept informed of delivery progress. Would definately recommend.”

Helpful Report

Posted 5 years ago

Hi Jenny, Thank you for your review :) Thanks, QS Supplies.

Posted 4 years ago

“Customer service non existent, returns policy strict and only seemed to receive communication after 14 day period had expired refused to accept return, so left out of pocket with a useless item as spec was wrong. Beware before ordering.”

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Posted 5 years ago

“I received my new Hudson Teed bath tap in very good time. I am very pleased.”

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Posted 5 years ago

“Very good service all round and price will shop again”

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Posted 5 years ago

“Very good. Staff at tills helpful and informative. Products a good price and arrived in good time.”

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Posted 5 years ago

“Taps arrived quickly, in good condition, good value, but box was damaged”

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Posted 5 years ago

“Service was excellent, could not have been easier. Thank you”

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Posted 5 years ago

“//////////”

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Posted 5 years ago

“Very well priced products delivered promptly and to my full satisfaction.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Very good price. Informed of delivery date options. product arrived on time and in a good condition. Yet to install so can't comment on this. Only thing that left the purchasing experience down a little was the attitude of the delivery driver. Less that helpful.”

Helpful Report

Posted 5 years ago

“I wish I'd paid more attention to the negative reviews for this company on various forums. They didn't supply some parts of my order, then claimed that they had and refused to supply or refund. While I was sorting this problem out, the project was put on hold and other parts of of my order remained in their packaging after a cursory post-delivery check. This was a mistake, because when I finally was able to unpack and fit my shower screen it turned out to be damaged. Naturally, QS Supplies said I was past the deadline to report damage and refused to replace it. I managed to reclaim for the non-delivered parts through my credit card, but had to purchase another shower screen at additional expense from a competent supplier. Customer services were rude and disinterested throughout. Avoid.”

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Posted 5 years ago

“Easy to order. Gave information about delivery. Kept us informed. Supplied an invoice. Product was packaged up well. We are pleased with the product we bought - a kitchen tap.”

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Posted 5 years ago

“Sent promptly and good quality”

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Posted 5 years ago

“Very easy to order,came quickly and best of all the plumber is happy with the quality”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Great service. Prompt delivery and the best price on the net. Would highly recommend. Thanks”

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Posted 5 years ago

“item came quick and as expected.leaked on threads when fitted but took off siliconed up and refitted so ok now.good value”

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Posted 5 years ago

“I found exactly the shower mixer that I wanted from the online catalogue. It arrived in just a few days, so I was completely satisfied.”

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Posted 5 years ago

“Very good service and quality”

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Posted 5 years ago

Qs Supplies is rated 3.2 based on 452 reviews