Qs Supplies Reviews

“ Very poor customer service and beware that you may not actually receive the quality/ brand of items you order despite the labels on the box being correct. ”

“ Customer service then couldn't get hold of the delivery driver and there was then radio silence from them. ”

“ They sent me a chipped enamel bath and when I sent the picture they claimed they could tell from it the chip was an "installation damage" when the bath wasn't yet installed, I was there when the builders unwrapped it. Terrible customer service, took several emails back and forth to get that answer. There where other things in the order and everything came separate with not delivery updates, the bath showed up one day when I was home alone. ”

“ Dreadful. Bought an expensive tap that drips for seconds after it is closed. Sent a video and email and called many times to be told 'our manufacturer says no refund. Tolerate it!'. Avoid this outdated company and use one of the better merchants like Victorian Plumbing or Victoria Plumb. At least their customer service exists. ”

“ Do not buy anything that doesn't come as a complete package as the customer service is 1 star for actually replying to my complaint but not being prepared to do anything. ”

“ This company has taken my money and have no customer service!! I have never regretted purchasing from any website until today! I purchased a black Geberit flush plate on the site. ”

“ horrible company awful and appalling customer service and even worse delivery avoid ”

“ If you want reliable and honest customer service, do not waste your time with Qs Supplies. They delivered an item which was damaged and refused to refund or replace. Quite simply one of the worst companies I have come across. Never again. ”

“ The order I placed over the phone with the help of one of their team was delivered incorrectly. I asked for a straight forward exchange of the item in question and they refused. Shame as have two further en-suite bathrooms to furnish, will order elsewhere next time as the after-sales service is clearly lacking here ”

“ UPDATE 03/01/2023 STILL NO REFUND BEEN TOLD LIE AFTER LIE TERRIBLE COMPANY DONT BUY FROM THEM,IM THAT UNHAPPY WITH THEIR SERVICE IM LEAVING MY CONTACT DETAILS SO ANYONE WISHING TO BUY CAN SPEAK TO ME DIRECTLY BEFORE THEY MAKE THE MISTAKE 07429530869. ”