Quality Bearings Online Reviews

Name: Quality Bearings Online
Rating: 4.75

4.8 Rating 1,000 Reviews

94 %

of reviewers recommend Quality Bearings Online

Company Reviews

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Metrics

4.8

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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01133237793

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Quality Bearings Online 5 star review on 6th March 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got what I ordered. It did not come in a timely manner. I paid 20. Us dollars for shipping and was told I would see in 4 days. Took two weeks. I should have known as the bearings were coming from the UK . I wrongly assumed the order would be filled stateside. Amazon next time.”

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Posted 6 years ago

“16 hours from the time of order to the point of delivery and half the price from my local supplier and I did not need to get out of my seat,SIMPLlES.”

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Posted 6 years ago

“I was able to source the same exact bearing from Quality Bearing at a lower cost than any of my other vendors, and with a much shorter lead time. I will use them again for all future bearing needs.”

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Posted 6 years ago

“Good price”

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Posted 6 years ago

“Quick delivery time, easy to order”

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Posted 6 years ago

“Great service and fast delivery as promised. Would definitely shop with this company again.”

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Posted 6 years ago

“parts were easy to look up and any questions were answered promptly, thanks”

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Posted 6 years ago

“Very efficient service and quick delivery”

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Posted 6 years ago

“Quality products improvement over the bearings I replaced excellent service very satisfied with service and speed of delivery thank you”

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Posted 6 years ago

“Easy to locate and order req'd products with prompt delivery.”

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Posted 6 years ago

“very fast delivery UK-Switzerland in two days”

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Posted 6 years ago

“Good prices and delivered on time”

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Posted 6 years ago

“excellent service will be back soon thanks again mick”

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Posted 6 years ago

“Bearings came very quickly.”

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Posted 6 years ago

“Nice service”

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Posted 6 years ago

“your web site indicated i would recieve my shipment in about 2 days and i waited over a week -if i had known this i would have gone somewhere else because you cost me a job- and about $2.000. DOLLARS thanks for your poor service”

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Posted 6 years ago

Thanks for your review, I am very sorry this has happened. I'd like to clarify a few things. Your order was placed on 30 October, and the delivery service you asked for on the order was a 2-4 working day service with DHL. You did not choose the 1-2 day service. The order left us on 31 October and therefore should have been with you on Friday 2 November, well within the time period which you asked for. Frustratingly the DHL servcie has let us down here and was not delivered to you until Tuesday 6 November as they transferred it to a third party for delivery. I have requested a full explanation for this as this is not accpetable and reflects badly on our business. Annoyingly this service took 5 working days which is beyond what we promise so we will refund your delivery charge in full. Once I have an explantion from DHL I shall share this with you. I apologise for the clear inconvinience this has caused you. I shall email you separatly with the tracking information. Regards Simon

Posted 6 years ago

“Very happy with the quality of the bearing. But very disappointed with the delivery from shipping company paid for fast delivery took over a week to get bearings. Could have gotten faster through the mail.”

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Posted 6 years ago

Hi Rodney, thanks for your review, I am delighted you were pleased with the beairngs. I am sorry for your frustrations with the shipping company, I have spoken with DHL and passed on your frustrations. Where I fully accept it took too long I think it only fair to state that the order was placed on Saturday afternoon so it didn't ship until Monday, it was then delivered to you on Thursday. Obviously this is still too long but once it left us it did only take 3 days. Thanks again, Simon

Posted 6 years ago

“Thanks to everyone at Bearings Online. Easy to shop and identify what we need. Clear communication during the transaction. Very fast shipping.”

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Posted 6 years ago

“Very prompt and helpful. Only a £5 order but saved throwing away an otherwise good Aquavac.”

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Posted 6 years ago

“A fab quick service”

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Posted 6 years ago

Quality Bearings Online is rated 4.8 based on 1,000 reviews