Quay Holidays Reviews

Name: Quay Holidays
Rating: 4.64

4.6 Rating 206 Reviews

93 %

of reviewers recommend Quay Holidays

4.6

Based on 206 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01202683333

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Quay Holidays 5 star review on 7th December 2019

Anonymous

Quay Holidays 5 star review on 16th May 2019

Fiona Hester

Quay Holidays 5 star review on 18th April 2019

Sonia Waters

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a new destination for us, booking in to a sea front apartment which appears to suit us (my wife uses a wheelchair when out & about). The info (downloaded) for gaining admittance seems complicated, hopefully our 'taxi' driver (daughter) will be a help. V. good info. provided, so far”

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Posted 5 years ago

Thank you for your your lovely review. We are glad you have chosen us for your first visit to Poole! There are lots of ways to gain access to the building that you are staying in, so we have given as much detail as possible on your arrival details. If you have any queries, we would be more than happy to help. Please give us a call on 01202 683333. Best wishes, The Quay Hols Team

Posted 5 years ago

“Having used Quay Holidays for a number of stays now we intend to use them for all our holiday needs in future as the service provided and the staff courtesy are really outstanding.”

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Posted 5 years ago

Thank you for your 5 star outstanding review! We are super glad that you love our service and staff. We look forward to seeing you again soon. Best wishes, The Quay Hols Team

Posted 5 years ago

“Lovely place”

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Posted 5 years ago

“Good website, easy to navigate, great selection of pictures, easy to use.”

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Posted 5 years ago

Thank you for your 5 star review! It's great to know our website is easy to use. Best wishes, The Quay Hols Team

Posted 5 years ago

“Team were really good at dealing with a couple of challenges”

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Posted 5 years ago

Thank you for your review. We are happy our team was able to help! We hope to welcome you back soon. Best wishes, The Quay Hols team

Posted 5 years ago

“Easy to book, good information provided regarding the area and the accommodation. I asked a question via email and received a positive speedy response.”

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Posted 5 years ago

Thank you for this glowing review! Our local staff have excellent knowledge of the area and love giving recommendations. We look forward to seeing you soon. Best wishes, The Quay Hols Team

Posted 5 years ago

“excellent service very pleased with the apartment where we are staying having stayed there before”

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Posted 5 years ago

Thank you for your lovely review and for being such a loyal guest! We look forward to seeing you soon.

Posted 5 years ago

“The service ans assistance by booking the flat was perfect!”

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Posted 5 years ago

“I was impressed that I could speak to someone on a Sunday evening about my booking even though I booked online. I also contacted the Quay Holidays office and found the staff friendly and helpful. There was a booking fee that was not included in the price shown online but it was still £100 cheaper than other online sites.”

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Posted 5 years ago

I'm glad you love our staff and our prices! Thank you for the 5 star review. Best wishes, The Quay Hols Team

Posted 5 years ago

“Excellent service as usual from the staff.”

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Posted 5 years ago

“I have been booking with Quay holidays for 6 years. They are always a pleasure to book with, very knowledgeable and friendly staff. If we have ever had a problem, day or night, there's always someone available. I also like the fact you can speak/book with someone in the evening.”

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Posted 5 years ago

Thank you for this wonderful 5 star review! Our telephone lines are open until 10pm every evening. We look forward to welcoming you back again soon! Best wishes, The Quay Hols Team

Posted 5 years ago

“Service with a smile”

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Posted 5 years ago

Thanks Sue - we look forward to welcoming you again very soon. Best wishes, The Quay Hols Team.

Posted 5 years ago

“Efficient and friendly service.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“Really good professional service Regards Jeff”

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Posted 5 years ago

Hi Jeff, Thank you for your great review! However, we are a little confused by the 1 star? Please email us and we are very happy to discuss any concerns that you have. Best wishes, The Quay Hols Team

Posted 5 years ago

“lovely accomadation very polite and helpful staff very professional and helpfull”

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Posted 5 years ago

Glad that you love our accommodation and staff! We hope to welcome you back to Dorset soon. All the best, The Quay Hols Team

Posted 5 years ago

“Very nice, accommodating staff.”

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Posted 5 years ago

Thank you for your 5 star review! Its great getting this fantastic review about our staff. Best wishes, The Quay Hols Team

Posted 5 years ago

“Promt service staff were very helpful.”

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Posted 5 years ago

“Lovely spacious flat, with views of Quay from main room . Quiet block. Perfect for a Christmas hideaway”

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Posted 5 years ago

We are glad you enjoyed your Christmas break! We hope to welcome you back to Poole soon. Best wishes, The Quay Hols Team

Posted 5 years ago

“We have rented accommodation from Quay Holidays for the past 5 years. They are very efficient; the accommodation is always very clean & well appointed at a reasonable price. Each Christmas there is always a nice Xmas tree; mulled wine and everything laid ready. It is a great welcome & much appreciated.”

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Posted 5 years ago

Thank you for this glowing review and for being such a loyal customer Kathryn! Glad you like the little extras we provide. We look forward to welcoming you on your next trip to Dorset! Best wishes, The Quay Hols Team

Posted 5 years ago

Quay Holidays is rated 4.6 based on 206 reviews