Quay Holidays Reviews

Name: Quay Holidays
Rating: 4.64

4.6 Rating 206 Reviews

93 %

of reviewers recommend Quay Holidays

4.6

Based on 206 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01202683333

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Quay Holidays 5 star review on 7th December 2019

Anonymous

Quay Holidays 5 star review on 16th May 2019

Fiona Hester

Quay Holidays 5 star review on 18th April 2019

Sonia Waters

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used Quay Holidays in the past to book holidays in Dolphin Quays and Orchard Plaza and they've always been very helpful and professional. We haven't used them for a couple of years as we've been taking our holidays in a static caravan, which we've now sold. Tried booking a holiday a couple of weeks ago in Poole online for us and 2 dogs, but the website would only accept 1 dog, contacted Quay Holidays and Kate rang the owner to ask if they would accept 2 dogs, which they did and Kate booked it for us, overriding the problem. I would highly recommend Quay Holidays.”

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Posted 5 years ago

Happy to help accommodating any special requests - and delighted to see you back Robert. Best regards, The Quay Team

Posted 5 years ago

“Very helpful and efficient”

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Posted 5 years ago

“Only at booking stage . Had hiccup booking on line advised to contact by phone . Spoke to Hannah who was able pick up my input into system so booking completed very swiftly . All paper arrived by email straight away”

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Posted 5 years ago

Glad we managed to sort for you Ann. Our telephone lines are open until 10pm daily to answer any queries guests may have. We look forward to welcoming you soon. Best wishes, The Quay Hols Team.

Posted 5 years ago

“Top service”

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Posted 5 years ago

“We have booked many holidays with Quay Holidays. From the initial booking to completing our stay in one of their holiday homes, the service has always been excellent. Staff have always been very friendly. Hence we return to holiday with Quay each year.”

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Posted 5 years ago

Thanks Christine - we love having you to stay and look forward to seeing you on your next visit. The Quay Hols Team

Posted 5 years ago

“boking wwent smoothly”

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Posted 5 years ago

“Quick and easy, great accommodation on offer”

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Posted 5 years ago

“Booking was quick and easy, but no reassuring message to say that booking was completed. Had to wait for e-mail confirmation the following day.”

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Posted 5 years ago

Thanks Edward for your feedback. I've checked and can see the booking confirmation was sent at 20.35 hrs - so I'll pick up with our software provider why it took so long to actually leave the system to get to you. Glad to hear the booking process was quick and easy. We look forward to welcoming you next Spring. Best regard, The Quay Hols Team.

Posted 5 years ago

“Excellent professional service and very accommodating”

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Posted 5 years ago

“Quay Holidays were an excellent and easy company to deal with, from the straightforward booking process to dropping off the keys at the end of our stay all went very smoothly!”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Quay Holidays offers very professional services provided by a competent and friendly team. Of course, I recommend using their services. Krzysztof”

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Posted 5 years ago

“Very helpful & professional team.”

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Posted 5 years ago

“We've had an amazing time at Coralia on Rockley Park. The location is stunning right on the harbour. We've enjoyed great walks and several trips down to the beach right on the doorstep. A good choice of restaurants and lots to entertain the whole family including from teens to little ones. We hope to be back.”

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Posted 5 years ago

“So easy to use.”

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Posted 5 years ago

“Great apartment in a fantastic location. Quay holidays provide everything you need. Will certainly book again.”

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Posted 5 years ago

“Any concerns we had was actioned swiftly in a friendly and professional manner”

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Posted 5 years ago

“The quay holiday team are very helpful & quickly sort any questions. I have deducted a star because I was unable to book online after my home address changed since my last booking. My details were not correctly updated. I made my booking by telephone.”

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Posted 5 years ago

Thanks for the feedback - we'll look to see how we can get that blip fixed. We look forward to welcoming you back. The Quay Hols Team.

Posted 5 years ago

“Experience good.”

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Posted 5 years ago

“the cleanliness and good prices”

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Posted 5 years ago

Quay Holidays is rated 4.6 based on 206 reviews