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Quay Holidays Reviews

4.6 Rating 206 Reviews
93 %
of reviewers recommend Quay Holidays
4.6
Based on 206 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

01202683333

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Great, clean efficient
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Posted 5 years ago
Apartment really comfortable. A couple of towel rails in the bathroom and a small drawer unit slotted into the wardrobe would add to convenience.
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Posted 5 years ago
Hi David, Delighted to hear you've enjoyed your stay. Aquamarina is a lovely apartment right on Poole Quay. We appreciate your suggestions and have passed these to the owner for consideration too. We look forward to hopefully welcoming you again soon. The Quay Team.
Posted 5 years ago
Helpful and friendly. Quickly identified suitable accommodation for our stay.
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Posted 5 years ago
Very professional and helpful staff who will go that extra mile if needed
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Posted 5 years ago
Very helpful when contacting over any queries, and when receiving and returning keys, documentation etc.
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Posted 5 years ago
2nd time using Quay Holidays. Booked over the phone and dealt with in a friendly and efficient manner. Emails confirmation received immediately and further information about directions to the apartment and things to do in Poole all very useful. Welcome tray of tea and coffee were most welcome and of a very good quality.
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Posted 5 years ago
Useful and friendly advice. Lovely, clean apartments.
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Posted 5 years ago
This was the 4th time we have used Quay Holidays , the last 3 being in the same apartment , Marina Secret . Lovely flat and great location . We particularly enjoy the harbour and Wareham boat trips and visits to Brownsea Island .
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Posted 5 years ago
Service was friendly and helpful. Every question was answered. Such an easy process from start to finish.
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Posted 5 years ago
We had a fantastic weekend staying at the Houseboat and the staff at Quay Holidays couldn’t have been more helpful. They gave me a very friendly greeting when I collected the keys and the house was beautifully clean when we arrived (lovely welcome pack!). We managed to leave a rucksack at the property and someone very kindly fetched it for us so we could collect it from the office - thank you again!
Quay Holidays 5 star review on 16th May 2019
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Posted 5 years ago
We love your picture - looks like you had a great time exploring Dorset! The Quay Hols Team.
Posted 5 years ago
This was our third time staying with Quay - they were very helpful, and extremely efficient. We felt that they would have been completely supportive if we had any problems - however, we did not have any. Full marks - we have already recommended them to friends and family and hope we can return to one of their properties.
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Posted 5 years ago
Hi Judith, Thanks for the recommendations - much appreciated. We look forward to welcoming you back again soon. The Quay Hols Team.
Posted 5 years ago
Very efficient and friendly.
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Posted 6 years ago
Looked just like the pictures a beautiful place to stay. Perfect location close to anything you need or want, loved walking down the harbour! Hosts were perfect thanks for the wine and easter egg!
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Posted 6 years ago
Easy booking, phone contact till 10 pm if there's any problem, very helpful. They are so welcoming at Quay Holidays!
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Posted 6 years ago
Really excellent - very friendly staff, very efficient and good availability.
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Posted 6 years ago
Quay Holidays are fantastic! They offer everything you need for a self catering holiday. I have stayed in many of their properties over the years and have never been disappointed.
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Posted 6 years ago
We enjoyed our stay at Akora. The house was super for eight people and we were delighted with the facilities. Everything was provided for our comfort. The hob needs mending as does the door into the garden from the lounge but they are maintenance issues.
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Posted 6 years ago
Hi John, Thanks for your feedback. Delighted you've enjoyed your stay. We've noted your comments on the hob and garden door and our handyman has been scheduled to attend to these. We look forward to hopefully welcoming you back again soon. The Quay Hols Team.
Posted 6 years ago
Very easy to book, great communication and helpful staff. Key collection was simple and the accommodation was well prepared, spotless and had everything needed for a holiday stay. Only downside, we only booked for one week - wished it had been two.
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Posted 6 years ago
Hi, Loved reading your comments! Poole is a gorgeous place and this property has stunning views. We look forward to seeing you back for two weeks on your next trip! The Quay Hols Team.
Posted 6 years ago
I have stayed with Quay Holidays on a number of occasions as I have family in Poole. The accommodation has always been clean and well equipped and in good locations close to shops, restaurants and the sea which I miss a lot now I live inland. I would recommend Quay Holidays as they have a large selection of apartments and houses at prices to suit different requirements and budgets.
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Posted 6 years ago
Very clean felt like a home from home the flat has been finished to a very high standard. We was also surprised when opening the fridge to a bottle of wine which whent down very nice!
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Posted 6 years ago
Quay Holidays is rated 4.6 based on 206 reviews