Quay Holidays Reviews

Name: Quay Holidays
Rating: 4.64

4.6 Rating 206 Reviews

93 %

of reviewers recommend Quay Holidays

4.6

Based on 206 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01202683333

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Quay Holidays 5 star review on 7th December 2019

Anonymous

Quay Holidays 5 star review on 16th May 2019

Fiona Hester

Quay Holidays 5 star review on 18th April 2019

Sonia Waters

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well as usual with Quay Holidays. The welcome pack was well received. Ella was so informative and helpful as usual, on our many holidays with them. I fly the flag for Quay Holidays 😁 Thanks to you all x x”

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Posted 2 weeks ago

“Treetops, Orchard Plaza is my new favourite place to stay in Poole. Warm, comfortable with chic boutique decor and stunning town views across to Poole Bay. Lots of hot water for a relaxing bath or shower with complimentary toiletries. Hospitality tray, all the pots and pans you need to cook with. A smart tv. Very quiet apartment in a well maintained secure building. Very relaxing stay. Quay Staff lovely. Highly recommend”

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Posted 2 months ago

“Seafarers is a lovely spacious, warm, quiet and comfortable apartment. It's thoughtfully decorated with throws to cosy up with on the squashy L shaped sofa, looking out over Poole Old Town. Everything you need to cook a lovely dinner, there is a welcome hospitality tray, teabags, milk etc and a bottle of white wine chilling in the fridge. There is a bath and stand alone shower, Everything spotlessly clean, Sainsburys Local on your doorstep. The Apartment is located in Orchard Plaza, a secure accessed, well cared for building, fast lifts to all floors. Also I'd like to say how helpful and friendly Quay Staff are. Many thanks everyone.”

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Posted 2 months ago

“I stayed at Flutes, Harbourside, a quay side enclave in Poole, Dorset. The property is adjacent to the waterside, about a 10 minute walk to main shops. It is on a convenient bus route to Poole Town. The apartment is very clean has all you need for a comfortable stay. Smart TV, WiFi.”

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Posted 3 months ago

“I have been with Quay Living for few years. Now I have another property to rent. The incredible help and support is absolutely fantastic, I could not ask for more. I have got fully managed service on both properties and I would recommend yet again! Quay Living takes so much stress and pressure away with all their services. Team of professionals who goes above and beyond! Many thanks once again, much appreciated. Marcela”

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Posted 2 years ago

“Stayed at Perfect quay view in Dolphin Quays. Excellent efficient service at all stages of the process and a wonderful flat. Comfortable, warm, and excellently equipped with stunning views over the quay. Have already recommended it to a friend and would love to return”

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Posted 5 years ago

“I had an issue with the agreed price advertised on line being lower than the one Quay holidays had. They resolved it for me and kept in touch with me regarding the process”

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Posted 5 years ago

“Helpful staff who were available late in the evening when our booking through Home and Away failed to accept credit card payment. We were assured our reservation was confirmed and subsequently accepted payment over the phone. Arrival instructions clear and concise.”

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Posted 5 years ago

Thank you for your 5 star review! We are glad we were able to help with your payment. We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 5 years ago

“Good service. Listened to my requirements and sent me properties to view accordingly. Simple easy process to book over the phone or online.”

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Posted 5 years ago

Delighted we were able to help you with your holiday search! We look forward to welcoming you soon. Best wishes, The Quay Hols Team

Posted 5 years ago

“Very helpful. Quick response”

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Posted 5 years ago

Thank you for your lovely review! Our telephone lines are open until 10pm every evening so we are on-hand to help you as quickly as possible. We look forward to seeing you soon.

Posted 5 years ago

“Dealt with in a friendly efficient manner, everything explained and quickly followed up with appropriate paperwork. Good choice of properties. Would definitely use them again.”

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Posted 5 years ago

“Just lovely. Great apartment, great location, very clean. Everything as expected but young one unhappy we could not get the PlayStation working. Other than that, perfect.”

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Posted 5 years ago

“Fantastic as always. Lovely and clean properties that make you wanna come back year after year. Ideally located for whatever your holiday entails. Thank you and see you next year!”

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Posted 5 years ago

“Polite and helpful phone service. Web site easy to negotiate. Some photos could be better and show more details.”

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Posted 5 years ago

“Lovely apartment great area thankyou”

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Posted 5 years ago

“I appreciate the welcome message”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Our 5th and 6th holidays already booked for this year, in the fab Dolphin Quays. We have never before returned to the same self catering apartments ... which speaks volumes. Cannot fault the complex and their staff. Quay Holidays admin team have without fail been friendly and efficient.”

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Posted 5 years ago

Thank you for being such a loyal guest Judith! We are delighted that you return year after year. We look forward to welcoming you for your next trip. Best wishes, The Quay Hols Team

Posted 5 years ago

“molly was brilliant she found a few places with in my budget and when i got into the flat free welcome pack bottle off wine etc highly recomended”

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Posted 5 years ago

“Stayed at Dolphin Quay’s accommodation on several occasions. Absolutely fabulous”

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Posted 5 years ago

Quay Holidays is rated 4.6 based on 206 reviews