Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, thorough and efficient with smiles all round. It was only an MOT this time but the customer service is exceptional.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs M Mackay, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“An excellent customer service and an exceptional car service.”

Helpful Report

(48738) - Posted 10 months ago

Dear Ms R Darling, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Darren was very helpful. Organised an immediate test drive and presented various finance options.”

Helpful Report

(BraintreeSuzuki) - Posted 10 months ago

Dear Ms Quinn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Great staff and always take my van here”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr G Gosney, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Friendly welcome and great service plus comfortable waiting area.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr I Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Amazing service and very cheap.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs J Frost, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Excellent service. Kept informed of progress of work being carried out on my car and expense involved.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs G Baker, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“You came and collected my car. Within a few hours it was brought back washed. Serviced and MOT. Excellent service”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs P Bishop, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that either visits our Bosch Car Service centre, or makes use of our collect & return service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“The staff were very helpful”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs S Grace, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“I've used Quest Motors for 25years always found the staff polite and helpful”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr. Wilkinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Always as we expect it. Lee Barnes is as always so helpful. It's Lee's attention to detail that keeps us coming back.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr M Gronland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Very friendly, professional personnal, who answer any questions you have with any issues you may have with your vehicle.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr P Fisher, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Excellent service always very professional”

Helpful Report

(48738) - Posted 10 months ago

Dear Miss P Wigfall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“I was very happy with the service I received and the information I asked I would like to thank Antonio on being very helpful and perlite”

Helpful Report

(BraintreeSuzuki) - Posted 10 months ago

Dear Mrs Scott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“Excellent dealership, sales team were honest and helpful. Especially Paul who I dealt with from reserving online to viewing and purchase. Car was prepped in very good time.”

Helpful Report

(BraintreeUsed) - Posted 10 months ago

Dear Mr Reed, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Paul and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“Lee was friendly and helpful when I had a recent Service and MOT.”

Helpful Report

(48738) - Posted 10 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“My car was collected and returned by Warren. As I live in Burnham on crouch it is quite a journey to Braintree since the Maldon branch was closed.”

Helpful Report

(48738) - Posted 10 months ago

Dear Miss E Grundy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“We have been customers of quest for many years and in that time have been treated well, the staff are all friendly and go the extra mile to help. We travel from Hoddesdon so that I think says it all.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs L Hinks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the years. I will be sure to pass your kind words on to the team, and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“Lee, the person I deal with when I bring my car in, is always so pleasant and explains fully to me any extras that need doing over and above the service/ MOT. As well as the service my car was returned beautifully cleaned. Lee even had a go at trying to polish out some scratches I had on the drivers door which was very kind.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs V Ducksbury, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

“Thoroughly enjoyed my experience with Quest. Rob was very helpful and friendly.”

Helpful Report

(BraintreeUsed) - Posted 10 months ago

Dear Miss Rollings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 10 months ago

Quest Motor Group is rated 4.8 based on 1,901 reviews