Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone doing a good job and very helpful”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Lucas, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Timely reminders to organise mot and service Easy booking via website Able to chat to a member of staff quickly and easily Pleasant reception on arrival Useful discussion about additional work needed and no pressure exerted just good advicel”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Turnbull, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Mot was carried out on time with no problems”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Dow, Thank you for taking the time to leave us a review. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“From the moment I had a call from Rob to moment we went to view the vehicle everything was very professional and he made us feel at ease, nice coffee to,very polite and courteous, would recommend quest motor company to anyone who asks me.”

Helpful Report

(BraintreeUsed) - Posted 6 months ago

Dear Mr Baldassarra, Thank you for your five star review regarding your recent visit. We appreciate your kind feedback and are delighted to hear about your experience with Rob. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Good service - very friendly staff”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Steel, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Really quick and efficient to see me, easy booking system and really friendly service team. Sadly the issue is still ongoing, after money has been spent on having it looked at. 😕”

Helpful Report

(48738) - Posted 6 months ago

Dear Ms Pirie, Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. If we can be of any further assistance or you wish to discuss your review further, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Speedy and quality service.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Frost, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Quickly did what was required and car cleaned”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Fletcher, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Exellent service”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Pudman, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Efficient helpful and professional service assistant and completed satisfied with the mot and service carried out.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Nelson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“I had a service and MOT test, both of which were carried out in good time and my car was left in a clean condition.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Jones, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Service and MOT carried out with good communication as to the work that was carried out. Vehicle returned to me in clean condition. Very satisfied.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Chappell, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Helpfull stall”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Thomson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“I was disappointed that the service package wasn’t discussed with me as I would not have had the CCS element that was included automatically.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Ward, Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. We understand that our Service Manager has been in touch to apologise about the miscommunication. If we can be of any further assistance or you wish to discuss your review further, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Friendly staff and good service”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Smith, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Booked for MOT, fortunately nothing untoward, Great service from the team at Quest. Need I say more!”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Miller, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Quick and painless. Booked in and done the same day. No surprises, no fuss. Just what I’d hoped for.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Roche, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Excellent customer service”

Helpful Report

(48738) - Posted 6 months ago

Dear Ms Wade, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“On the Quest service plan and have been a regular customer for approx. 20 years. Having bought at least 3 cars from you, it was then a surprise to receive an invoice for an annual service of £740!”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr Lockhart, Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. We understand that the invoice received relates to additional work that was authorised and performed during your service. If we can be of any further assistance or you wish to discuss this further, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Staff very good. Everything went very smoothly with my check-up and they found the rattling noise was due to loose doors.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Whitmell, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

Quest Motor Group is rated 4.8 based on 1,901 reviews