Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased over 15 cars in my lifetime and I have never had such a great experience with a dealership before. Richard.C from quest motors was brilliant. They gave me a fair price for my trade in and kept me updated throughout the whole process of purchasing my new bmw. I highly recommend using them. They go above and beyond.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Harsley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I have bought from Quest motors at Maldon several times From Richard Cowan . The service from Richard over the years has always been exceptional and again I have been looked after to the highest standard. He is a credit to to the to Quest motors and always goes above and beyond”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Dawson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. We'd like to thank you for your continued business! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great service. Darren was very easy to work with when part ex 2 vehicles for a new one. I would definitely use again.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Chris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I hope to purchase my car this week after amazing help from Rob. He has helped me a lot in getting my finances sorted and hopefully all will go through this week snd I can get my car soon.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Michell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Perfect customer service and nothing was to much trouble”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Hilton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Rich @suzuki outstanding and I’ve been in the trade 27 years easy effortless noting was to much trouble even though he had a lot going on, emailed answers out of hours.”

Quest Motor Group 5 star review on 9th December 2022

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Findlay, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. We hope you enjoy your New Suzuki Jimny! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Stephanie was absolutely fantastic. She instantly made me feel at home. She was friendly, polite & knowledgeable. This is the 3rd car I have bought from the Braintree branch & will definitely be considering them for future purchases.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Ms Bull, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Oliver Gozzett from Quest Braintree has been amazing. He has been patient & more than accommodating with our requests. The vehicle we purchased is in immaculate condition. Great experience overall!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Jenni, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Coombs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great service and sales chap Richard Cowen I’ll come back and get our next car from you Thank you Paul”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Paul, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Helpful, polite and not pushy . Knowledgeable and took time to explain things .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great showroom & company, very welcoming & accommodating to me and the requests and questions I had. Easy, stress free decision to buy a car from Quest motor group, thanks again braintree team!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great experience with Quest Motor Group. Was looking to buy a new Suzuki and was treated really well from the moment I first got in touch by phone. Friendly approach, plenty of time to test drive and ask lots of questions with no pressurised sales techniques like experienced elsewhere. Good product knowledge and transparent about pricing.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Brook, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very pleasant so far very good communication”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Sapsford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. We hope you enjoy your new car and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very help full in every way and now I own a new car thanks Darren smith your a true legend”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. We hope you enjoy your new car and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Arlow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very pleased with the service so far. Good communication and help. Very polite salesman”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Marks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service and advice on purchase of used Honda Civic from Rob Beckwith. Very helpful and very entertaining. Many thanks Rob.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Clements, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob Beckwith and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good experience do a good job thank you”

Helpful Report

Posted 2 years ago

Dear Don, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“We purchased our cars from Quest and it has all been great! Purchase, MOT and Service”

Helpful Report

Posted 2 years ago

Dear Kim, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.8 based on 1,901 reviews