Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Smith, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Friendly and professional and tried to resolve the issues with my car.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mrs Mitchell, Thank you for your wonderful five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you the issues with your car were resolved. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Excellent service from start to finish, easy booking and quotation. Friendly staff upon drop off, called me to update on repair and happy for vehicle to be collected following day. Very happy and will return. I came to you after a poor experience with a main dealer and had previously used you with an old work lease vehicle. Your service is brilliant and puts the main dealership to shame. Thank you”

Helpful Report

(48738) - Posted 5 months ago

Dear Miss Carpenter, Thank you for your lovely five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received throughout. We look forward to welcoming you back in the future! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“A very good turn around kept me on time on the day.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Parker, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Good car service as usual but was told 90 minutes (a waiting appt) but it was 3 hours-wasn’t impressed with this.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mrs Hutley-Burgess. Thank you for taking the time to share your feedback regarding your recent experience. We sincerely apologise that this appointment took longer than expected on this occasion, but are pleased to hear you were happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“I have used Quest for over 10 years having bought 2 cars from them both Vauxhall Corsa Always been serviced and MOT by them. Always found them helpful and friendly especially Lee in the service department I think he’s part of the furniture 😀”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Jackson, Thank you for your five star review regarding your recent experience, and for choosing Quest Motors over the past 10 years to take care of your car! We appreciate your kind feedback and are delighted to hear that you are happy with the service you received from Lee. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Very efficient and quick to complete the Mot and Service”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Eve, Thank you for your review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“All work carried out quickly and efficiently”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Routledge, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Excellent service and friendly service team. Very polite and courteous”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Mccree, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Had a service was kept up to date all very efficient”

Helpful Report

(48738) - Posted 5 months ago

Dear Mrs Rogers, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Very courteous and very helpful. Great service.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Reynolds, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Lovely staff, who go out of their way to help. Lee kept me informed throughout the whole process.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mrs Whitehead, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“All arrangements went to plan and we were kept aware of what was happening during the afternoon - we opted to stay and wait. Welcome and looked after all the time. A good experience.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mr Bolton, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Great service as always. Very friendly staff, Lee was very helpful.”

Helpful Report

(48738) - Posted 5 months ago

Dear Mrs Cole, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received from Lee. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“Absolutely useless when selling a car. Lies lies and a few more lies to add to the mix. Don’t ever use the service department, awful. If you’re really unfortunate, you can deal with Keith. Best of luck with that!!!”

Helpful Report

(48738) - Posted 6 months ago

“Very smooth and friendly nothing was too much trouble.”

Helpful Report

(BraintreeUsed) - Posted 6 months ago

Dear Mrs Falco, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 months ago

“GOOD SERVICE”

Helpful Report

(48738) - Posted 6 months ago

Dear Mr White, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Very polite and helpful. Nothing seemed to be any trouble. Questions were fully answered.”

Helpful Report

(BraintreeUsed) - Posted 6 months ago

Dear Mr Lobban, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Really friendly guy when I dropped off my car, he said he would have the MOT and service done within 2 hours and he was spot on. Really great service.”

Helpful Report

(48738) - Posted 6 months ago

Dear Mrs Hobin, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

“Good job done”

Helpful Report

(48738) - Posted 6 months ago

Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 6 months ago

Quest Motor Group is rated 4.8 based on 1,901 reviews