Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vary happy with assistance and advice provided by Richard Cowan. Car delivered to home some 60 miles from the showroom.”

Helpful Report

(BraintreeSuzuki) - Posted 11 months ago

Dear Mrs Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 11 months ago

“Very helpful and welcoming from purchasing the car to the service department.”

Helpful Report

(BraintreeSuzuki) - Posted 11 months ago

Dear Patsy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 11 months ago

“Rich Cowan was excellent at his job He makes you fell comfortable without going overboard Would definitely recommend him to anyone who wants a new car”

Helpful Report

(BraintreeUsed) - Posted 11 months ago

Dear Mr Pithers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rich and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 11 months ago

“I have had my cars looked after at Quests for many,many years and have always been satisfied with the work carried out and the helpfulness of the staff!”

Helpful Report

(48738) - Posted 1 year ago

Dear Mrs M Robertson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have always achieved this. I will be sure to pass your kind words on to the team and thank you for your loyal custom! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 11 months ago

“Excellent sevice”

Helpful Report

(48738) - Posted 1 year ago

Dear Mr B Collin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 11 months ago

“Excellent service”

Helpful Report

(48738) - Posted 1 year ago

Dear Mr D Frost, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Anton was great. No pressure, friendly and informative. Wish all dealers were like this - if only”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Robbens, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent information & service. I found a car that is good for me and at right price with good part exchange.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Patricia Wiggett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Anton was just great from start to finish and he made buying a car so easy, it was as if we had known Anton forever. Abd he makes a good cup of tea”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Maria, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was pleased with the sale of the vehicle went. The salesman was Paul Chitty.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Davison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Paul and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“À serve hug hdtv”

Helpful Report

(48738) - Posted 1 year ago

“After my car had been serviced & MOT, I drove home & noticed my hands were completely covered in black grease. This black grease was also on my steering wheel, coat & handbag. I noticed it had come from the drivers door handle. I phoned to complain and received a refund for the cost of my MOT. Clearly this is not the service you expect from a main dealer but I would like to thank Michael at Quest who did his best to help.”

Helpful Report

(48738) - Posted 1 year ago

Dear Mrs K Balls, We do apologise for this, we have stringent processes in place so that vehicles are returned to our customers washed and cleaned, but on this occasion it seems this has not been the case. We have taken steps to ensure this doesn’t happen again, and once again please accept our apologies for this inconvenience. We do hope that you were otherwise very happy with the servicing of your vehicle and that we see you again soon. Kind regards, The Quest Motor Group Team

Posted 11 months ago

“A very good sevice indeed I will use again”

Helpful Report

(48738) - Posted 1 year ago

Dear Mr A Bullock, Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Brilliant customer service and professional job”

Helpful Report

(48738) - Posted 1 year ago

Dear Miss R Gold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Always excellent service - from booking with Danielle to paying up with Lee!”

Helpful Report

(48738) - Posted 1 year ago

Dear Mr M Ferguson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great professional staff didn’t feel pressured They prepared the car and even found other issues we were unaware of. We were looked after by Joe who was extremely professional great communication throughout the transaction from purchase to delivery”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Wayman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Joe and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“More than happy with my purchase at Quest Motors. My salesman Darren Smith was professional and knowlegable. I wouldn't hesitate to purchase another vehicle at Quests”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Rouse, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“great to be able to have the car collected and returned, home to home”

Helpful Report

(48738) - Posted 1 year ago

Dear Mrs J Eaton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Had a timing belt replacement and service on a Vauxhall Insignia. Friendly, efficient, helpful staff, both by telephone and face to face made this a positive experience throughout.”

Helpful Report

(48738) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very pleased with the service I received no problems encountered thanks.”

Helpful Report

(48738) - Posted 1 year ago

Dear Mr M Gammans, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,901 reviews