Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using them since 2011. Still the same level of service, which is exceptional in all aspects.”

Helpful Report

(48738) - Posted 9 months ago

Dear Miss M King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Staff informative and friendly. Problem solved as quickly as possible.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr G Detnon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“So pleased with the service staff always friendly and helpful thank you”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs L Callow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Beautiful premises vehicles portrayed in excellent lighting and conditions Your representative was both knowledgeable polite and helpful.”

Helpful Report

(BraintreeSuzuki) - Posted 9 months ago

Dear Mr Perkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Great advice from understanding staff. 👍🏼”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Car sounds so much better. Thank you for the great job”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs C Whittaker, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“As always my car was collected and returned with no fuss. Received a phone call to tell me of any problems or concerns. It was returned beaautifully clean. Real bonus. Would highly recommend to anyone”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs L Frater, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, or uses our collect & deliver service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“From buying a used car to servicing quest are a company of integrity.”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Very good service from Quest kept well informed of cost and timeframe always polite and friendly”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs P Hearn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Bought a used Citroen C1 from Quest Braintree. Geoff is a top guy, he made the purchase so easy.”

Helpful Report

(BraintreeUsed) - Posted 9 months ago

Dear Mr Paternoster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Found the staff very friendly and made me feel important as a customer.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr K Eggleton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Very helpful and polite staff, will go out of there way to help, always supply a courtesy car which is so helpful, always explain simply what the issue is”

Helpful Report

(48738) - Posted 9 months ago

Posted 9 months ago

“Efficient quality service, curtious staff, fair price.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr P Ogburn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Been using since I bought my car there in 2018 with my service plan to spread the cost of service and mot, staff are always very nice and helpful. Every time I visit I seem to get Lee Barnes who is always very nice. I always get a call to remind me once I’m due and booked.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr W McGrath, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team, and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Our car was booked in for a service and MOT, not only was the car serviced and MOT'd she was cleaned and vaccumed. On collecting the car we were advised that there were no advisories relating to the MOT, however brake wear was such that we should consider having them checked in October or November rather than risk them lasting to the next service even with our low mileage. This is good service, issue advice rather than say brakes need doing now. We have dealt with Quest Motor Group for over 36 years and would not have continued to do so if we were not highly satisified customers.”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we have achieved this over the many years that you've been visiting us. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Jeff was fantastic made the process easy and fun”

Helpful Report

(BraintreeUsed) - Posted 10 months ago

Dear Mr Barrell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Efficient, friendly service”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs F Callaghan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Fantastic service as always, friendly and helpful staff.”

Helpful Report

(48738) - Posted 10 months ago

Dear Mrs E Hezzell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Completed on time exactly as predicted, very pleasant manner in reception too!”

Helpful Report

(48738) - Posted 10 months ago

Dear Mr M Evans, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“I was kept informed of the parts that needed changing, the cost and how long the job would take. Keith and Lee were informative and fun to chat with, when l picked up my car. I always feel l am treated well by them, they are friendly, good at listening to my inept descriptions of the cars issues. I am very pleased with the results of the work on the car and feel well informed about the work done to restore it to very good road holding.”

Helpful Report

(48738) - Posted 10 months ago

Dear Miss K Shaw, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee, Keith and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

Quest Motor Group is rated 4.8 based on 1,901 reviews