Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a good part exchange for my car any the buying process was easy. Handover of the car to me was smooth and efficient .However the only criticism I have is that the rear number plate was loose and the holding screw had come away from the body , should have been pick up when car was valeted . Apart from the minor cosmetic observation car was great .”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Baron, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“richard was very helpful and informative.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Potter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Recently purchased a car from Quest Motors. I’m really happy with the customer service i received, Rich the sales manager who i was dealing with was so helpful. I requested a video, before going to view the car and that was very detailed and covered all points. Any questions i had they was answered via email within 24hrs. When purchasing and collecting the car everything went smoothly. I’m really pleased with my new car and i highly recommend quest motor group to anyone looking to purchase a new car.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Player, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“It was a really great experience and very satisfied with everything! Thank you.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Skeet, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Brilliant professional sales staff”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Medland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful and obliging.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Woodhouse, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great service from Russell and not pushed into anything unlike other dealerships we had been to. He made the whole process very easy for us. Would definitely recommend.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Oconnor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“In buying our new car Steph was very helpful and practical, provided a range of options to meet our needs. Service team are always friendly, helpful and responsive.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Curtis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Having changed my mind 3 times and driven various cars,I can only say that the salesman,Russel,has the patience of Job.However,I believe that I have now found a Mercedes which suits my needs”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Prior, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great service, dealt with all matters professionally, honestly and efficiently.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Jabir, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“We haven’t picked our Range Rover Evoke up yet, but the friendly staff couldn’t be more helpful. Rob Beckwith the salesman who dealt with us was professional & friendly, it was a pleasure doing business with him. we would definitely recommend this company. Thank you Rob Beckwith”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Christine, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“i have bought 5 cars from this family dealership and family have bought a couple more. Their customer service is second to none and they are extremely good at listening to the customers needs. Thoroughly recommend giving them a try.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Ellis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visits to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Our dealing with your sales consultant Mr Rob Beckwith was of the highest order. Mr Beckwith was extremely polite professional informative with a friendly manner without being over bearing; which made our customer experience extremely smooth in turn gave us the confidence we were in safe & secure hands & our best interests & expectations were meet. We can't recommend Mr Beckwith highly enough who as our 1st point of contact is a credit not only to himself but to the Quest Motor Group . Regards SF &MF”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Freedman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Ollie couldn't have been more helpful. He sourced the ideal car for us and made the whole transaction seamless, we didn't need to lift a finger and couldn't recommend Quest Motor Group highly enough.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Lewis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Polite and friendly service, sale went through with no problems, would definitely recommend them, Many thanks Paul👍”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Goodman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Superb customer service from initial enquiry to delivery of new car.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Most helpful, informative, polite”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Carter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was really happy with the friendly, helpful service and after care”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Edwards, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service given ,great advice friendly and informative , never felt rushed or pushed.Looking forward to collecting my car soon .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Extremely pleasant experience, and came away very happy with the results.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Miss Murray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,901 reviews