Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,901 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steph at Braintree was absolutely amazing in checking I was happy with my car and getting me the best deal. 100% would recommend”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Robinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Richard was helpful explained alki needed to know about the deal. I went smoothly as I expect from my previous cars I've had from Quest”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Beresford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Highly recommend Quest, the staff member who helped me during my car purchase was friendly, genuine, professional and very helpful. He also had excellent taste in music! Quest are a excellent car dealership and I found the entire experience with them was perfect.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Hellard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren from your sales department was excellent. Very helpful and answered al my voicemails.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I brought a van this week from nick at quest. He was a gentleman and nothing was a problem at all I’m very happy.”

Quest Motor Group 5 star review on 19th May 2023

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Warren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was very satisfied with the customer service at Quest, and especially the salesman Darren Smith, who spent a lot of time with us, making sure I was satisfied with the motability car I was choosing.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Sims, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Couldn't wish for better service everything was explained to us and any questions we asked was was Not to much for the gentleman came away very happy”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Coe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren Smith was very helpful and did not mind how much time he spent with us.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Posted 1 year ago

“Super happy with my fiat 500 sale went smoothly, thanx to Rob who was very pleasant and helpful”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Hughes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Evert member of staff are welcoming and has a genuine warm feeling. Rich who sold me my car couldn't have done so any better, he sorted it quickly for me as there was only 2 left available. I bought my first car at quest 11 half yrs ago,this is my 4th and I stay with quest because its always first class customer service”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Miss Sumner, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rich and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I would just like to say. This really is a company that goes the extra mile with customer service. They will always listen to your concerns and questions before purchasing a car. With no pressure to buy at any time. Providing you show driving licence before a test drive. They let you test drive on your own and with no sales patter. Regards Mick”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Black, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Maynard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Richard was very professional non-judge mental a new his information. He dealt with it very quickly.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Wild, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Friendly service and happy with car bought for my son !”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Baugh, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Really good, quick service, lovely people x”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Anton the sales rep was very informative and polite to us, he gave us many options and found one to suit our needs. It was a real pleasure dealing with Anton as his personality and knowledge were invaluable. Many thanks for a great service.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Kendall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Friendly company keen to put customer first per FCA guidelines. Darren very helpful”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Turvey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Brilliant service. Fast, efficient and informative. An easy no hassle transaction.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“From initial enquiry to trading my car In and buying the replacement the people at Quest, and in particular Rob Beckwith, were professional, informative, friendly and helpful. I would highly recommend Quest.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Beard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren was very helpful and brought the car for me to have a good look at”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Wilson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.8 based on 1,901 reviews