QuickPlay UK Reviews

Name: QuickPlay UK
Address: Electric Works, 3 Concourse Way, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 1,266 Reviews

89 %

of reviewers recommend QuickPlay UK

4.6

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

QuickPlay UK 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery, well packaged. Given as a gift, gratefully received and put together immediately to play badminton. Would buy again & recommend.”

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Posted 2 years ago

“no issues received what i ordered in good condition and arrived when planned. No complaints”

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Posted 2 years ago

“The item arrived late, despite paying extra carriage for speedy delivery. I ended up collecting it from a local depot (after tracking it down myself) The tubing was bent and had to be bent back in shape for pieces to slot in to each other, this caused lots of confusion when assembling as I was assuming I was doing it wrong. The instructions are not colour and also confusing. The box has the small bungees missing and the item does not operate as expected, I can’t really comment on how it will work until I get these - however I don’t think they will make a world of difference. Loop pass? More like rolls up and then down a bit. The net in my opinion has some small faults, I would have overlooked these had everything else not have been so bad. Lastly, I have reported this 3 times and have still not received a response to any of my issues, basically I have been ignored! This is an honest and true review. I don’t usually write reviews but this service prompted a response.”

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Posted 2 years ago

“Goals arrived poorly - end of package open and the box in half. Hoping all the pieces are there”

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Posted 2 years ago

“Fantastic service! One of my items broke after only a short time but Quickplay replaced strap fast no quibbles!! Will order again from here”

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Posted 2 years ago

“Good service and quick delivery”

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Posted 2 years ago

“Fantastic after service from their support teams!”

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Posted 2 years ago

“Very impressed with customer service. Product had a fault during warranty and they replaced with an improved new part in a matter of days. No impact on my training sessions. Would recommend.”

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Posted 2 years ago

“Fast , prompt service. It’s all anyone asks for in this day and age . Thanks again for a great service. 5*.”

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Posted 2 years ago

“Item as expected and arrived promptly”

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Posted 2 years ago

“Super service to replace a part that broke. No quibble, friendly & quick.”

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Posted 2 years ago

“Everything was very straightforward. However, the product itself is impossible to assemble and disassemble because the rods get stuck inside one another. We are hoping they will be better when we have applied some WD-40 but that remains to be seen.”

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Posted 2 years ago

“good product and good delivery time. Aim to buy from again”

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Posted 2 years ago

“Great practice net although it did take me some time to realise the tension and flex needed in the upright supports . It’s not all that obvious in the written instructions but the video helped a lot.”

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Posted 2 years ago

“The product we received had a missing part. Support sent us a replacement part. After waiting over a week for the part to arrive, it was not the correct part. We still have a product we can't use. We have sent a message to support, but they have not responded yet.”

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Posted 2 years ago

“Very fast will definitely use again x”

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Posted 2 years ago

“Once i receive the goods i will be more than happy to write a report worthy of the product it seems unfair as the issue is with DHL and after a week since ordering on Next day delivery i still have not received the product and the delivery address is less than 10 miles away from Quickplay Every product i have bought before has been excellent and would purchase from them again”

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Posted 2 years ago

“great value for money and efficient service...very pleased”

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Posted 2 years ago

“Poor delivery service. Item was returned”

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Posted 2 years ago

“Hello well I paid for next day delivery but it took 6 days for the product to arrive . I also emailed your compony without getting a response back . The product should be fine . But I won’t be using your compony again due to awful delivery as paying for next day should mean next day”

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Posted 2 years ago

QuickPlay UK is rated 4.6 based on 1,266 reviews