QuickPlay UK Reviews

Name: QuickPlay UK
Address: Electric Works, 3 Concourse Way, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 1,266 Reviews

89 %

of reviewers recommend QuickPlay UK

4.6

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

QuickPlay UK 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Having had a delivery from quick play I contacted you via email twice with photographs showing that the part we had ordered has not arrived and that you had sent something for a quick hit 8 foot by eight-foot not the 8‘ x 5‘ goalpost we had ordered. You have still not contacted us to say you will be sending the right part.You have still not contacted us to say that you will be sending the right part and there is no customer service telephone number to contact. Extremely poor service and my children can’t play football. Please will you contact us via email to put the situation right. Many thanks”

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Posted 4 years ago

“Really helpful return process. You can buy in confidence that if it doesn’t fit what you need, they will assist with the return. Great experience !!!”

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Posted 4 years ago

“Many thanks to Tracy for the highest level of customer service. Matters attended to and resolved in minutes in a friendly manner. Stay safe Peter Fordyce”

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Posted 4 years ago

“QuickPlay products are fantastic. I have the 16x7 kickstart academy goal, 8x5 rebounder, and agility poles. Even better than the products are the customer support team. Very responsive and helpful. Whenever I’ve had an issue, their resolution was above and beyond. They mean it when they say they strive for 5 star customer service! The products are maybe a little more expensive than competitors, but the quality of the products and service make it well worth it!!!”

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Posted 4 years ago

“My rear support unfortunately splintered on my kickster academy goals but Customer support quickly responded after an enquiry regarding a replacement part to say it was covered. The part arrived in days. The goals are so good, easily put up and taken down, ideal for kids training. So it’s great for them not to be out of action for long! Thanks!”

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Posted 4 years ago

“Excellent service goals are very quick set up and lightweight”

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Posted 4 years ago

“Fabulous quick delivery service . Delighted 😁 thank you”

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Posted 4 years ago

“The wrong item was delivered but was collected and replaced the next day. Absolutely brilliant communication and service. The bench and cover were used today in the awful weather and was fantastic, so easy to put up and take down. I would highly recommend. Thank you.”

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Posted 4 years ago

“We had a problem with our Kickster goal. I contacted QuickPlay who responded immediately. Great communication and service well beyond what I hoped for. Thoroughly recommend. Thanks”

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Posted 4 years ago

“Bought the 7x7 rebounder for tennis practice. Great reasonably priced piece of kit which is easily dismantled and movable. Order communications and updates all first class.”

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Posted 4 years ago

“Thank you quick play and Sam for his awesome customer service. We had a few issues with our original order, but Sam and quick play were quickly to respond and replace our defected items. We have a a lot of teams in our academy and I will definitely recommend quick play to the other coaches. I will also purchase more equipment from quick play as the kids grow and our needs for equipment increases. Thank y’all”

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Posted 4 years ago

“Quickplay has amazing customer service! I had an issue with one of the small parts to my 6 seat canopy seat, and Quickplay made the immediate decision to just send me an entire new product at no cost. Amazing! They really take care of their customers!”

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Posted 4 years ago

“Quick play service was amazing. Tracy responded to my emails in a timely manner and was very helpful. Customer service was great and my boys are extremely happy with their rebound bored”

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Posted 4 years ago

“Very impressed with the quick turnaround of order. Reassuring too that you deal with issues efficiently.”

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Posted 4 years ago

“Very quick delivery, no hassle all good.”

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Posted 4 years ago

“I ordered a 16x7 pole and got sent the wrong one. I emailed to get it sorted but still no reply”

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Posted 4 years ago

Hi, Can you confirm that your issue has now been resolved by our customer service team ? If not please get in touch. Our customers satisfaction and our customer service levels mean a great deal to us. Thanks Sam

Posted 4 years ago

“The item came on time, very easy to set up and take down at the end of the session. A great product to have.”

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Posted 4 years ago

“Thanks a lot. Excellent products.”

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Posted 4 years ago

“Recommend”

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Posted 4 years ago

“Even through some testing times, Quickplay customer service continues to be first rate. Quick email responses and actioning the things they say they will do. Really impressed and we keep coming back!”

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Posted 4 years ago

QuickPlay UK is rated 4.6 based on 1,266 reviews