Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QMF ID 229707 The iPad I ordered arrived quickly using a decent courier who kept me advised of the delivery details. The iPad itself is better than the good condition stated. It looks brand new. I’ve bought from them before and am sure I will do again.”

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Posted 5 years ago

“Don't use this company!! Thankfully I paid via PayPal so was able to get a refund on an iPhone that was completely disabled and unusable...”

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Posted 5 years ago

“problem fixed with in days”

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Posted 5 years ago

“Mazeda Akthar QMF ID: ID228294 I am very pleased with my purchase and would 100% recommend.”

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Posted 5 years ago

“I ordered a phone paid salad day but a month later and no phone despite email after e Mail so angry”

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Posted 5 years ago

Hi Paula. We are sorry to hear about this. A member of our team has been in contact with you and has resolved your order. We apologise for the inconvenience this has caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“I ordered my phone which was needed ASAP waited weeks, in the end had to cancel the order, they then dispatched it anyway. Had to wait for it to arrive and then return the unopened handset, that was over 3 weeks ago and I still have not had a refund ( order 225022). I find a lot of thier reviews impossible to believe!,”

Helpful Report

Posted 5 years ago

HI Nicola, We are sorry to hear you are unhappy with the service. A member of the team sent you an email regards to your order and refund. If you have not received this please do get in contact and a member of the team will be happy to help you. Kind Regards Quick Mobile Fix

Posted 5 years ago

“These people are unbelievable, they just don't care,they take your money and do zero. They do this weird thing where they actually respond to your complaining email promising immediate action and then ......nothing again. It's like they don't understand why you are complaning about not getting what you paid for and they hope you will just go away.”

Helpful Report

Posted 5 years ago

Hi, We are very sorry we have experienced a slight delay with dispatching your order. Our customer service team have updated you with a timescale for your order to be shipped. We are working to resolve this for you. Apologies for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 5 years ago

“Looked better than I expected and worked perfectly fine.”

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Posted 5 years ago

“QMF ID: 226484 Really good quality phone, just took a while to arrive”

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Posted 5 years ago

“Phone has come as described but it certainly wasn’t quick in getting to me”

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Posted 5 years ago

Hi Stephen, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“5th iPhone I have brought from Quick Mobile Fix. Highly recommended.....”

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Posted 5 years ago

“Phone received and is in really good condition, delivery was far longer than expected”

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Posted 5 years ago

HI, We are very sorry you have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Very poor - ordered a ‘pristine ‘ iPhone 8 Plus. Despite repeated promises that they would do their ‘utmost’ to ship it did not. After 3 weeks I had to cancel order and contact card company for refund. Ho hum, clearly did not have the product to sell!!”

Helpful Report

Posted 5 years ago

Hi Dan, Unfortunately, we are unable to locate your order with just the name and you have not provided an order ID. Please provide this so we can look into this for you Kind regards Quick Mobile Fix

Posted 5 years ago

“The phones are in very good condition and delivery is quick.”

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Posted 5 years ago

“Ordered a good condition iPhone 6S and when it arrived it had a deep scratch right in the middle of the screen which I did not like so asked to return product. It took quite a while on the phone waiting for an operator but when I finally got through they were polite and helpful. I returned my iPhone a week ago as per their instructions and am still awaiting a response from them for a replacement.”

Helpful Report

Posted 5 years ago

Hi John, We are sorry to hear about the fault with your device. A member of the team has been in touch with you to get this issue resolved. If you have any further questions please get in touch with us. We apologise for any inconvenience this has caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Ordered a phone October 2019. It's now 6+ months later & still no phone or refund! Can never get threw on the phone & their emails back are a joke. Countless promises of a refund & yet still nothing!”

Helpful Report

Posted 5 years ago

Hi Nicole, We are sorry to hear about this. There was an issue with the courier when you ordered. This was sent back to us and authorised for a refund. We have not had any correspondence from you since January. A member of the team will look into your order if this has not yet been resolved. We will be in contact with you and apologise for the inconvenience this has caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Good level of communication, well packed, all in a positive experience”

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Posted 5 years ago

“My son is very happy with his phone, also I’m happy we got this before his birthday as it was one of his presents.”

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Posted 5 years ago

“Excellent speedy service. I needed the phone urgently and got it the next day. Used this company three times now and would not hesitate using again.”

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Posted 5 years ago

“Very happy with delivery and condition of phone.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews