Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daughter used her saved Xmas money to buy the phone on 25th Dec, 2020. Despite numerous emails still no phone! Shame on you!”

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Posted 3 years ago

“FROUD customer ka paisa and time kharab krta hai”

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Posted 3 years ago

“It doesn’t actually deserve one star, I have been waiting I’ve four months for them to fix my phone.ًI told them 6 weeks ago not to bother fixing it just send it back. They still have it. Don’t bother buying from this company”

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Posted 3 years ago

“I’m still waiting on my refund that I never got.”

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Posted 3 years ago

“Placed an order in dec 2020 for Christmas . Never received the phones. I cancelled the order in January and I still haven’t received my refund. DO NOT USE THIS COMPANY!!!”

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Posted 3 years ago

“@QuickMobileFix Scammers, so far I am waiting for the money back since February for an apple 11 that they did not send me. Do not trust this company”

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Posted 3 years ago

“Placed an order for a phone which never arrived, requested a refund and this has also never been provided. This company will steal your money!”

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Posted 3 years ago

“Give me my money back. Failed to deliver and your promised dates of refund have been broken 3 times.”

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Posted 3 years ago

“Never buy from this company, they are liars and will never give you a refund. Just keep fobbing you off with dates that come and go hoping you will give up on your order. I will never give up!! 7 months now and counting, it’s becoming a joke.”

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Posted 3 years ago

“DO NOT BUY FROM THIS COMPANY Paid for a phone 17 th nov £297 for a Christmas present was taken out of my account straight away hadn’t received the phone by Christmas Eve had to cancel it and go and buy another one. 6 months later still no refund from them I’m emailing them every month finally got my refund threw my bank”

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Posted 3 years ago

“My partner has been waiting for a £500 refund for 6months. DO NOT USE THIS COMPANY. They keep sending emails delaying the refund payment”

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Posted 3 years ago

“DO NOT, I REPEAT DO NOT USE THIS COMPANY!! I canceled an order 6 months ago and am still awaiting a refund. Better still, they are now ignoring my emails. What an absolute shambles of a company. Should be ashamed of yourselves.”

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Posted 3 years ago

“A fraudulent company. No refund after waiting 6 months, they keep making excuses by blaming covid etc. They should be investigated by the police. They must of stole thousands of people. Buyer beware!!!!!!!”

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Posted 3 years ago

“5 months still no phone or refund Scammers that sell a phone they don't have then hold onto your money”

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Posted 3 years ago

“DO NOT USE THIS COMPANY Ordered phone beginning of Feb, never arrived, asked for refund, kept being told soon, soon and due to the “current covid restrictions” refunds are taking longer. My last email was sent end of March and was advised that I will received a refund on or before 3rd May!! It’s now 29th April - no refund. I’m almost £300 out of pocket.”

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Posted 3 years ago

“Still not received a refund from January 21they keep moving the refund date ! Do not use them they are scammers !”

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Posted 3 years ago

“this is the worst company i’ve ever bought from, if you plan to lose money then buy from them but if not stay away!”

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Posted 3 years ago

“STAY AWAY FROM QUICK MOBILE FIX I cannot express enough how DISAPOINTED I am at this service, with both the response times to emails and the quality of the customer service. If they are not asking for more money to fix the item, then the customer service seems to entail a generic email. I first contacted ‘Quickmobilefix’ ..( or NOT SO QUICK as it is now referred to in our house) on 25th January 2021 when it was confirmed that they would be able to fix the microphone on a Samsung S6 for a charge of £99. After having the phone for almost TWO MONTHS and numerous emails from us to QMF we then received an email informing us that the screen 'might break' and that there would be a £350 additional charge!!!!! I do ask the question who would be there to HONESTLY WITNESS if the screen cracked or not? Just a very profitable ‘quickfix’. I have since found a very reputable company who assures me that they often do this repair on the S6 and if the screen does break the total charge would be £127.00 I have been requesting for the return of my phone since 22 March and refund the £99 with immediate effect. NO RESPONSE. NO PHONE. AND NO REFUND STAY AWAY FROM THIS SHOCKING COMPANY. THE TELEPHONE NUMBER THAT IS ONLINE DOES NOT WORK. THE ONLY WAY TO CONTACT IS EMAIL!!!! WHO EVER HEARD OF A MOBILE PHONE REPAIR COMPANY WITH NO PHONE NUMBER”

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Posted 3 years ago

“Stay away. Like so many others, they have taken my money, never dispatched the phone, and used every trick in the book to avoid a refund. Thankfully I paid on a credit card, but the wait for the funds to be returned is a long one. Stay well away from this company! How they are possibly able to trade is beyond me”

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Posted 3 years ago

“If there was a way of giving minus stars this company would get -100 stars. Lying, thieving crooks. £650 paid and no phone. Still waiting 6 months later. I cannot believe that in this day and age Trading Standards are still telling these guys to get their act together. Come on people! If I stole a chocolate bar from a shop I would get more grief that these guys have for stealing millions from innocent people.”

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Posted 3 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews