Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. Had I have had a better service, I could have claimed off the courier for a device damaged in transit. QMF took so long to assist the 30 day window passed and I had to pay for a new screen. DO NOT USE”

Helpful Report

Posted 5 years ago

“Extremely horrible experience been waiting over 3 weeks for my phone and it’s still not arrived I have been on google to check reviews & other customers are in the similar position they have been passed on to trading agency to be looked at AVOID THIS COMPANY before you buy please check reviews as a lot of people are in similar position !!!!”

Helpful Report

Posted 5 years ago

“These people are absolute crooks - AVOID. Ordered a phone. Waited 5 weeks for a "5-10 day" delivery. Phone died after 5 weeks. Sent back. 5 weeks later, after a lot of hassling from me, they tell me I need a new phone at a cost of £150. The phone I sent back had NO screen damage and was covered by a 1 year warranty. These guys are totally our to steal your money in my opinion.”

Helpful Report

Posted 5 years ago

“You are not told how long your order will take to arrive before you pay. Once you have paid you are promised that your order will come in 7 working days, however mine did not even come in 10.”

Helpful Report

Posted 5 years ago

“Terrible Customer Service, you dont get replies to emails and their phone system is 'under maintenance'. Difficult when trying to resolve an issue with a faulty device they sent you”

Helpful Report

Posted 5 years ago

“Needed a quick replacement for an iPhone 5c that I bought four years ago from QMF. The replacement refurbished iPhone 5c arrived within three days. Great service, great price. Highly recommend Quick Mobile Fix”

Helpful Report

Posted 5 years ago

“NO STARS!!!!! NO STARS!!!!!! DO NOT BUY FROM THESE ABSOLUTE TIME WASTERS!!!! 4 weeks ago the phone was ordered... after 14 days still no phone! I have cancelled the order, told to wait 48 hours for a refund and still nothing!! Your absolute robbing b*****ds! Trading standards have now been informed, I am sick of pathetic emails offering £10 off your products... Yeah £10 off products that won't come until 2021!!! GET THE REFUND SORTED YOU ABSOLUTE MUPPETS, MY SON HAS BEEN WITHOUT A PHONE 4 WEEKS!!!!!”

Helpful Report

Posted 5 years ago

“I advise that you do not use this company if you order with them pay by credit card you will thank me in the end they are not worth a star. In fact the sooner they get shut down the better for us all”

Helpful Report

Posted 5 years ago

“I am furious with your service. I bought an i phone from you back in May and after returning it back to you because I was dissatisfy with it's condition, I am still waiting for a refund. Not only that, but you now have stopped responding to my emails and I can't talk to you because you don't accept phone calls. I would like you to return my refund as soon as possible.”

Helpful Report

Posted 5 years ago

“I would like to start by saying I should have learnt my lesson with this company a long time ago!! I purchased an I pad at Christmas which was a present for my daughter, very disappointed on Christmas Day when faulty. Returned it and took a month to repair. Stupidly purchased an I phone for my son in July with his birthday money m, sure enough it was faulty and touch screen not working. Returned it over a month ago. After several emails to find out what was happening it arrived back today to my home and is still broken!! Tried to call them to no avail. Have emailed and no answer. Asked for refund 2 weeks ago which they have refused. I would advise anyone to go elsewhere. This place has caused nothing but stress to me. Also when you order it tells you it will be delivered within 10 working says. Not true at all. On both occasions we waited a month for delivery. I’m seeking legal advice regarding this iPhone they have returned today. My 9 year old son is devastated.”

Helpful Report

Posted 5 years ago

“Poor service. Ordered a phone on 25th August 2019 and was promised 7-10 working days. It is now 17th Sept 2019 and still no signs of my phone. Beware of this company!!”

Helpful Report

Posted 5 years ago

“They are scammers Do not buy anything from them.”

Helpful Report

Posted 5 years ago

“Terrible customer service. My ipad arrived faulty and when I returned it for repair, it somehow got damaged with a crack in the screen. I got absolutely nowhere with QMF and after 4 months I have now conceded. My frustration was heightened due to it being near on impossible to speak to anyone. I last had an email from them 6-weeks ago. Avoid!”

Helpful Report

Posted 5 years ago

“AVOID AVOID AVOID Phone never received. Asked for a refund a few times. Eventually told that I would receive one within 14 working days!! no sign of a refund. So they have had my money for 9 WEEKS. Absolute disgrace of a company. Complete and utter shambles. Prices too good to be true & they are still advertising the same Iphone on their website. Unless you want to be a few hundred pounds out of pocket do not order from them!!”

Helpful Report

Posted 5 years ago

“I have used this service a number of times & the order is deliver within the time scale set via a secure delivery service”

Helpful Report

Posted 5 years ago

“Do not use this company. I'm still waiting for a refund. The more folk who have been scammed by this company who make a report to ActionFraud the better. The directors are Leela Emechebe and Chinedu Ken Emechebe.”

Helpful Report

Posted 5 years ago

“The mobile phone I bought said it was unlocked but wasn’t.”

Helpful Report

Posted 5 years ago

Please contact customersupport@quickmobilefix.com regarding your issue. Thanks, QMF

Posted 5 years ago

“I enjoyed the services provided”

Helpful Report

Posted 5 years ago

“Terrible. Just one work”

Helpful Report

Posted 5 years ago

“The phone is great but delivery very slow Chased on 2 occasions but never received a reply”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews