Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service good phone 4th time of using quick mobile”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Phone was faulty. Return arranged quickly. They received it 6th June.....I’m still chasing the refund 2.5 months later!!! Not acceptable!”

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Posted 4 years ago

“Quick efficient service & good product”

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Posted 4 years ago

“Good service, a bit of a delay. Reliable company.”

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Posted 4 years ago

“I am very happy with my purchase. The service was excellent there was a good selection to choose from and the delivery quick as the name suggests (quick mobile👍🏻)”

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Posted 4 years ago

“I am incredibly disappointed about the recent experience I had with QMF. After purchasing many times in the past with brilliant results, I ordered a phone nearly 8 weeks ago. Every time I chased the order up I was told there were delays due to covid and it would be out within the next week. Again and again I did this, unable to discuss via phone or chat (which was never available). I was assured that the phone would be delivered a fortnight ago, yet still nothing and so I cancelled the order (as ultimately this is a ludicrous length of time to wait for a new phone) Unsurprisingly, it is now taking a very long time to get a refund which I still haven't had and the email I had back was 'very disappointed I wanted to cancel' which further infuriated me, as I didn't want to cancel, I just wanted the phone I had ordered. My assumption was that you were out of stock of the phone I wanted, but rather than contacting me, explaining the situation and offering me an alternative, an upgrade or an understanding of the realistic timescale until I could expect it, you kept fobbing me off and lying to me about the situation. As a customer who has bought from you many times in the past, this complete lack of customer service means that I am unlikely to ever shop with you again.”

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Posted 4 years ago

“I've ordered and had a very pleasant surprise as the phine is great”

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Posted 4 years ago

“Quick and easy with a great phone good price”

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Posted 4 years ago

“QMF are extremely easy to deal with. Purchase online was straightforward and easy. Prices are great too.”

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Posted 4 years ago

“My 2nd order. No complaints!”

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Posted 4 years ago

“I had a cracked screen repaired and a screen protector installed. The protector was not put on properly and the keyboard wouldn't function so I had to remove it. Without the protector my screen smashed again in my handbag. A total waste of money.”

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Posted 4 years ago

“Still waiting a refund from May”

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Posted 4 years ago

“The phone didn’t work, never got a response back and wasted my money. Absolutely appauling”

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Posted 4 years ago

“After looking at some reviews by others I was skeptical and I’d never ordered with this shop before. The original outlined delivery time due to covid I was sticking to but my phone actually turned up within 2-3 days after ordering it. Phone has been working fine ever since and saved me an extra 300 as I would’ve purchased on amazon. The phone works brand new and I’ve had no issues”

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Posted 4 years ago

“Product as described but very quick to take payment before telling you there is a 14 day wait before despatch of your item because in their terms “your item is being vigorously checked” it turned up with a hardware fault but due to waiting around 18-20 days for the device I fixed this myself. Probably wouldn’t recommend for the reason that they are vague with delivery timescales and the item was on described as good to immaculate but came quite rough.”

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Posted 4 years ago

“Good service, reliable phones.”

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Posted 4 years ago

“Still waiting for a refund from them for a faulty phone they sent me. It has been nearly 3 months and around 15 emails. They make continual excuses. I am going to wait a few more days to see if i can get a refund via my credit card else i will use the small claims court.”

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Posted 4 years ago

“Do not use these . Bought a phone for my daughters birthday, worked for few weeks then wont even turn on. I tried numerous times emailing etc, finally got a reply with a link to sell it to them as a broken phone offering less than £20!”

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Posted 4 years ago

“I ordered a phone from here on 23RD April , 3 weeks and several Emails later they still could not tell me when I would receive this phone so I cancelled the order .Initially they said I would receive a refund within 14 working days then it was going to be 17th July now they say 10th August . I have reported this to Action Fraud, I can see from reviews that many people are in the same situation and I urge you to report this , this company are clearly criminals .https://www.actionfraud.police.uk/”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews