Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, quality of phone matched description”

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Posted 5 years ago

“Promissed to refund after my purchase had gone wrong. No refund has been made despite telephone calls and emails exchanged. Is Quick MobileFix a genuine copany?? They need investigating.”

Helpful Report

Posted 5 years ago

HI, We are very sorry that this has happened. A member of our team has now been in touch to resolve your order. We apologise for the inconvenience this has caused you. Kind Regards QMF

Posted 5 years ago

“Bought an Iphone hand set for £309.99 in October, 2018. It had many faults. Returned it as per their return Policy. They failed to repair it. After a while, requested refund due to delays. They promissed to refund from November, 2018. Till now, despite numerous emails promissing to process refund 'within 14 days', nothing has materialised. Trying to claim refund through legal means right now. Very, very disappointed and concerned for other consumers out there. Jacob+Hilda”

Helpful Report

Posted 5 years ago

Hi Jacob, We are very sorry that this has happened. A member of our team has now been in touch to resolve your order. We apologise for the inconvenience this has caused you. Kind Regards QMF

Posted 5 years ago

“very good.”

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Posted 5 years ago

“Have just received my third iphone for the family in a year and they all work perfectly. Marvellous.”

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Posted 5 years ago

“Am very happy with the refurbished iPhone 7plus purchased. It works well and looks good. Great value at the price. My daughter has also been very happy with her purchase from Quick Mobile”

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Posted 5 years ago

“I placed an order, recieved confirmation immediately but then nothing for days, tried calling but was constantly waiting on the line for over 30 mins so gave up. Chased up via email & got the same generic reply each time. After almost 3 wks I request a refund through PayPal & luckily received my money back. Terrible company.”

Helpful Report

Posted 5 years ago

Hi, We are sorry that your order was not dispatched in the timeframe we advised. Your feedback has been taken on board and we apologise for the inconvenience this has caused. Kind Regards QMF

Posted 5 years ago

“Diabolical, the phone was far from excellent as it Had faulty hardware and should not have been sold.”

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Posted 5 years ago

Hi, We are sorry about the fault with your phone. These are tested before dispatch but unfortunately, faults can occur. Your phone is covered by our warranty and this will be resolved shortly. We apologise for the inconvenience this has caused. Kind Regards QMF

Posted 5 years ago

“Not even worthy of one star! Ordered a Grade A refurbished phone - delivered with a faulty home button so sent straight back for repair. It took over a month to repair and send back to me but had another significant fault of not being able to connect to a network despite being unlocked. Was told to send it back again for them to repair again. Over two months from placing the original order I have been without a working phone. I requested a refund but they refused as it was outside their 14 day refund policy - even though they had it during this time! AVOID!”

Helpful Report

Posted 5 years ago

Hi Jed, We are sorry to hear about the fault you experienced with your device. Repairs can take longer due to the complexity of the issue, your feedback has been taken on board. A member of our team has contacted you to discuss the order. We apologise for the inconvenience this has caused. Kind Regards QMF Kind Regards QMF

Posted 5 years ago

“Phone is good and paying monthly is exercised would tell friends about this”

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Posted 5 years ago

“Very pleased with the refurbished excellent grade iPhone 6s I purchased. Arrived on time and was like new.”

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Posted 5 years ago

“I recently purchased a mobile phone from you and after 14days is has stopped working. The waiting times on the phone is ridiculous and the service via email isn’t great. I would simply like my credit agreement cancelled and refund the money I have paid. So I can purchase a new phone with a reliable company. Kind regards Rhys”

Helpful Report

Posted 5 years ago

Hi Ryhs, Weare sorry to hear about the fault with your device. We have now been in contact with you to resolve this issue. We apologise for the inconvenience this has caused. Kind Regards QMF

Posted 5 years ago

“Good Recommend you Good quality”

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Posted 5 years ago

“First class service and first class phones. I’m delighted with my one. When a firm gives a years warranty, I think that speaks for itself . Would DEFINATELY recommend this company.that was the first phone I bought.sent for a second phone waited one month after they took my money , kept telling me my phone was sent when indeed it was not, eventually got it with a dud battery, Beware of this firm, they tell lots of untruths, they certainly did to me.”

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Posted 5 years ago

“Excellent service and products would definitely use them again”

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Posted 5 years ago

“Good service and quick delivery was very pleased and satisfied”

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Posted 5 years ago

“Happy with the service and product”

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Posted 5 years ago

“Very good. Quick and excellent service. Highly recommended.”

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Posted 5 years ago

“Item can as described with minimal scratches, and was delivered well before time, my granddaughter will love it thank you”

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Posted 5 years ago

“I recently purchased an iPhone 6s from Quick Moblie Fix and it came in excellent condition for a very cheap price”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews