Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THIS COMPANY ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️Further to many many many emails we still haven’t received our refund from the very beginning of December, and have repeatedly ignored our emails you have now left us with no option other than to contact our bank, the financial conduct authority trading standards and watchdog, I will also be posting a full account of what you have done here on Twitter, on Instagram and Facebook , including the relpys we have received from everyone above”

Helpful Report

Posted 3 years ago

“Ordered iPhone 11 on 5/12. Phone was not dispatched and still received no refund. They have stolen £544.99. DO NOT USE THESE THIEVES.”

Helpful Report

Posted 3 years ago

“Bought iPhone March 2020. In Jan 2021 has been returned 3 times, 1st time battery ( 6 weeks before return) , second time black screen (4 weeks before return), 3rd Screen, Face ID & can only hear calls when on speaker. Returned to me with screen repaired only. Quality of product is worthless. No refunds and warranty not worth whats specified.”

Helpful Report

Posted 3 years ago

“I ordered a phone November was given a delivery of mid December, by the 3 week of December still no phone, I chased and was told they did not know when it would be dispatched. The order was then cancelled as it was for birthday that was now only 2 days away. I have been chasing ever since for the refund, terms states days 14 working days for refund, I'm now told it will at least March before I receive it! 6 weeks since the order was cancelled!!”

Helpful Report

Posted 3 years ago

“Do not buy from Quick Mobile Fix. I ordered a phone on 14 December 2020 with a 10-day dispatch window, it has still not arrived (2 February 2021 - 34 working days) or even been dispatched. I have been stalled time and time again with excuse after excuse (from Covid, to stuck in quality check to failed quality check). I've been promised it in 10 days, another week, next week, and then 5 days! After so many deadlines being missed I have requested a refund and now they say that's going to take 14 working days. They say they had the product in stock but I don't believe them. They have broken their contract with me. They have failed to deliver in 34 working days. TIP: If you have to buy from them use a credit card so you can at least claim a chargeback if they fail to deliver.”

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Posted 3 years ago

“Brilliant experience, took little longer for delivery but expected as with nearly Christmas and covid. I love my new phone thanks”

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Posted 3 years ago

“Didn’t have the colour I ordered but an alternative was sent promptly, phone is very good”

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Posted 3 years ago

“I have reported this company to the Met-Police, I will provided evidence”

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Posted 3 years ago

“My phone took 30 days to arrive Was problematic They force me to send it back I have sent 2 emails and no one come back to me about when they will send me another phone Really bad experience”

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Posted 3 years ago

“I bought a IPhone 2 months ago, they were supposed to deliver in 10 working days, after 15 working days the phone was not ready yet, and they couldn’t say when it would be. So because I had to leave the country, I cancel the order, fine. I’m STILL WAITING for the refund, and today they say I might get the refund on 24 of February, this is 3 months after the purchase. Unacceptable.”

Helpful Report

Posted 3 years ago

“Never use this company. I have been waiting 4months for a refund. They have essentially stolen 400 from me.”

Helpful Report

Posted 3 years ago

“Terrible experience. Recieved a faulty phone, they tried to repair it unsuccessfully. They then offered a replacement fault which turned out to be the same faulty phone. Asked for a refund to which they agreed. Nearly 4 months later, still no refund or a phone. Now refusing to acknowlede my emails.”

Helpful Report

Posted 3 years ago

“Please please please never order from this company. They are crooks”

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Posted 3 years ago

“Paid over £500 for a phone in November. The phone was never shipped & still waiting for a refund well after the 14 day refund period. They no longer respond to my requests for an update.”

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Posted 3 years ago

“Always had good and quick service. Does what it says on the tin.”

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Posted 3 years ago

“Thieves! Con artists! Directly being investigated by the financial ombudsman as they stole £179.99 from me they never sent the iPad I paid for or refunded my money! I have reported them for fraud also! Avoid this company I can prove all of this!”

Helpful Report

Posted 3 years ago

“Paid for an iPad for my sons Xmas present and the start of Dec. Never came!!!! Communication was terrible all lies. Do not use!”

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Posted 3 years ago

“Struggled to get refund for none delivery of ordered product”

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Posted 3 years ago

“Excellent service and phone.easy to order delivery came when expected.would recommend”

Helpful Report

Posted 3 years ago

“Great site highly recommend. Good quality products with fast delivery”

Helpful Report

Posted 3 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews