Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First refurbished mobile phone purchase, extremely good deal on iPhone X. It is in perfect condition and working order. Delivery very straightforward. Of course remains to be seen how strong the warranty is if any problems, but so far no reason to believe the experience would be other than good.”

Helpful Report

Posted 4 years ago

“Ordered a phone on the 22nd of January 3 weeks later still no phone and kept giving me the same excuse that there was a problem with quality control. Asked for a refund and 3 weeks later still no refund! I had to go through my bank to get money back. They never reply to emails and you can’t speak with them over the phone. Avoid this company at all costs. Professional con artists!”

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Posted 4 years ago

“So easy to order, kept me updated from ordering to delivery. Would definitely order again”

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Posted 4 years ago

“the phones are in good condition”

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Posted 4 years ago

“I would not use this company, I have been waiting more than 3 weeks for my phone, they said if not out last week it would be the beginning of the week, I still have no phone and no one is responding to any emails messages or complaints”

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Posted 4 years ago

“3 weeks have passed and yet still no phone. Got a message last week saying if it’s not out this week beginning of next. We are now at the end of the week and still no phone. No one has answered my emails, messages or complaints. I would never get anything from quick mobile fix again. And would advise anyone not to use them. They take the money from your bank and you don’t hear anything for weeks. What to do next, any suggestions?”

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Posted 4 years ago

“Horrific company, avoid like the plague. Do not do business with this outfit. I ordered a phone, after it didn’t arrive with in the 7 day period, they couldn’t tell me when it was to arrive, they ignored numerous emails. I cancelled the order after 3 weeks, they said I would receive a refund within 14 days..... I ordered the phone at the end of December 2019 cancelled the order on the 14th January 2020 And I have still not received my refund March 5th 2020. DO NOT GIVE THIS COMPANY YOUR MONEY.”

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Posted 4 years ago

“Still waiting for refund IID279145”

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Posted 4 years ago

“Avoid still waiting for refund after weeks”

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Posted 4 years ago

“Had three phone’s over a couple of years and all have been good quality.”

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Posted 4 years ago

“Terrible service ended up cancelling order after not receiving phone after 3 weeks”

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Posted 4 years ago

“I brought this phone back in January and it is coming apart apart what can do I need to return it to you”

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Posted 4 years ago

“All ok completely happy”

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Posted 4 years ago

“Great value - good as new so why buy new! Recommended.”

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Posted 4 years ago

“Product took some time to arrive but it came in perfect condition, I’ve been using it for 2 months without any issue. Great investment!”

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Posted 4 years ago

“They Ignore my emails and request for support and then ignore my request for a refund! Product not fit for purpose.”

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Posted 4 years ago

“Quick efficient service . Phone was very good when it arrived . Not at all disappointed, will use again when our contracts expire.”

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Posted 4 years ago

“Response wasn’t the best but product was good took longer than expected to arrive”

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Posted 4 years ago

“I bought a phone for my daughters 10th birthday at the beginning of February. When I opened it the phone was locked so was unable to use it- something that should have been checked before it was sent to me. Even though the fault was QMF I asked if I paid again for another phone if it could be sent urgently to me so that it would be here for my daughters birthday only to be referred to their website to look at what was available and to be told it would take at least 7-10 days. I returned the locked phone to QMF as per their instructions. The courier confirmed delivery to QMF on 10th February. And it’s now 3rd March and I still haven’t received confirmation that a phone has been dispatched. And my no one has replied to my emails or Facebook message. The chat bubble doesn’t work on their website which is what you get directed to use if you ring their telephone number. All in all a very dissatisfied experience! I’ve paid hundreds of pounds for a phone in January and I still don’t have anything to show for it!”

Helpful Report

Posted 4 years ago

“Phone faulty does not work and you have ignored my request for a refund. I cannot recommend your company, service is non existent Philip Hunt”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews