Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definitely not recommend. Bought IPhone 10 refurbished which wasn’t working still not received refund . Buyers beware don’t buy”

Helpful Report

Posted 4 years ago

“Purchased a phone on January 10th '20. It is now February 10th and still no phone. Attempting to cancel purchase and shop elsewhere. If you're reading this, I'd advise you do the same.”

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Posted 4 years ago

“Ordered phone 3 weeks before Christmas then had a email to say It would not be delivered In time so I asked for a refund and I'm still waiting for my refund 8 weeks and now they have stopped responding to my emails”

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Posted 4 years ago

“I bought mobile phone, arrived with scratch on screen. Bought it just before Xmas, I sent it back, but only just received refund. Was meant to have been replacement phone, then because it took so long they gave refund instead. No phone number to call, just online chat, email or messenger, don't trust this company.”

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Posted 4 years ago

“More than 3 weeks from purchase to delivery but iPad good value”

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Posted 4 years ago

“The phone arrived promptly, and was in really good condition, it was for my daughter and she’s thrilled with it.”

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Posted 4 years ago

“I sent them my iphone for a simple screen repair. After holding onto the phone for over a month, i received an email telling me that the part they had was not compatible. They would return my phone and give me a full refund. That was over a month ago. I still haven't received my refund and everytime I email them to query it, they do not respond to me. I would definitely not deal with them again.”

Helpful Report

Posted 4 years ago

“Still awaiting a refund for a product I never received. Order A refurbished phone on 25 November 19. After not recieving the phone I requested a refund. This was on the 11 Dec 19. Was told 14 days. It is now 7 Feb 20. Wtillno refund. Ignoring my emails and the phone line to them is no longer available. Absolutely terrible service that I will now take legal action for. Do not use this company!!!”

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Posted 4 years ago

“arrived quickly and phone was brillant”

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Posted 4 years ago

“Very quick delivery and phone exactly as described. 5+”

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Posted 4 years ago

“It was really good. I will be honest, didn’t expect it to actually work but I’ve been using it for over a month now with no problems”

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Posted 4 years ago

“I bought a refurbished Iphone which took ages to arrive. With-in a few weeks the home button stopped working. Eventually they sent me a bag to post the phone back to them. They have had the phone for over 2 weeks to fix the issue and just confirmed that they have repaired it and will return it to me. I am extremely unhappy with the timescales they work to, it will be three weeks by the time I get the phone back, and you can not tie anyone down to get anything done quicker. I will not be using any of their services in the future.”

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Posted 4 years ago

“Excellent phone at a great price arrived quickly.”

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Posted 4 years ago

“I rate Quickmobilefix with 1 star (very poor) as the phone we got sent wouldn't charge and when we returned it, there was no response and yet we still haven't heard from them regarding the refund.”

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Posted 4 years ago

“I've had a mixed experience with Quick Mobile Fix. One phone I purchased was excellent, the other was broken and I'm still trying to get my money back. Customer Services is non existent and haven't responded to a single email I've sent. Would err on the side of caution and say never touch with a barge pole.”

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Posted 4 years ago

“It's ok. It does work good.”

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Posted 4 years ago

“Shocking customer service. Returned a faulty phone for replacement a month ago, still not had a replacement. Refusing to issue a refund and don't reply to emails. No phone number to speak to them, and no idea when we will get the product we paid over £500 for 2 months ago.”

Helpful Report

Posted 4 years ago

“Horrible service and they did not refund me my money since 3 months now. I ordered an refurbished iphone in a prestige version. First they didn't ship it for almost a month, than they did not accept my withdrawal from the contract and send me a phone with a malfunctioning battery. I did send it back within the 14 day periode to receive my refund. This was in December and I still did not receive my money. If the customer service is responding, they find excuses and now they are not even responding anymore. I submitted a claim and hope that they will at least react to this.”

Helpful Report

Posted 4 years ago

“Ordered a iPhone XR red in December for Xmas present. They contacted said they can’t provide a red one so I asked for refund. They have 14 day ‘fob off’ period where they basically fob you off saying they will give refund after this time Which is disgraceful in itself as since when does it take 14 days to process a payment!!! - I have never received the refund of £499 - don’t be fooled into thinking the reviews left on trust pilot are genuine they removed mine as I left a bad one. Shocking company do not buy from them had to go through credit card for a charge back. What a joke!”

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Posted 4 years ago

“Avoid this company. Paid them for an iPhone 8 Plus. They took my money and then didn’t send any confirmation or phone. Subsequent dealings have been woeful and it feels like they are laughing up their sleeve. Bank fraud team looking into them. Avoid at all costs!”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews