Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been pleased with a number of iPhones in the past, this purchase was disappointing given its condition which was not 'very good' as described. I sent it back and Quick Mobile Fix responded helpfully.”

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Posted 4 years ago

“Brilliant website and great prices that I believe can't be beaten.”

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Posted 4 years ago

“As this company is on line business, some customer services are not promptly offered such as money back on the cancellation. It takes 14 working days!! I personally think that is too long!”

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Posted 4 years ago

“Phone arrived very quickly and great condition at such a cheap price”

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Posted 4 years ago

“to be honest it took nearly a month before we got the phone that's the only fault as phones lovely and very nice condition so if they improve there delivery times company would be perfect”

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Posted 4 years ago

“I bought a phone, it arrived but was faulty so I returned it and they refused to refund the cost as they said the phone was damaged. It was fine when I delivered it to their courier. Very unhappy. Suggest you do not buy from quick mobile fix.”

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Posted 4 years ago

“A good service.”

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Posted 4 years ago

“No plug Wire or headphones with my purchase which I wasn’t happy with.”

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Posted 4 years ago

“no problems with my purchase at all Will definitely order again”

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Posted 4 years ago

“Great product. exactly as described at a good price.”

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Posted 4 years ago

“Really pleased with iPhone. Accurate description of condition. Quick delivery.”

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Posted 4 years ago

“Had to contact them multiple times as i hadnt received it for a good few months and when i did receive my product i found the screen was fake.”

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Posted 4 years ago

“sent phone for liquid damage repair on 30th March. Was told 7-10 working days. Heard nothing from them. Emailed many times but internittent responses just saying waiting to hear from technicians. After 4 weeks they emailed saying it would be another 10-14 workign days. After another 14 working days, nothing. Emailed them daily but no response. Asked for refund but no response. Now 12th May, and have still heard nothing. Awful customer service.”

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Posted 4 years ago

“Cancelled order immediately after placing. This was 3 weeks ago. They took my money and said they would refund in 14 days, 3 weeks later I'm still waiting. They're now ignoring me. Avoid!”

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Posted 4 years ago

“Order should have included headphones, these were missing when order arrived. Six weeks and many emails later, headphones have still not been received.”

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Posted 4 years ago

“Placed an order with them more than a month ago without seeing the product never. Every time I’m sending them an email asking for an update they come up with different excuses, like the phone is with quality control department, or the order will be dispatched by the end of the week etc. Not only that but any refund they are telling me it will take 14 days to see my money back in my account. I would just stay away from them.”

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Posted 4 years ago

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Posted 4 years ago

“Same experience as others, theY could NOT fulfil my order and wouldn’t return my money. 4 monthS later my credit card company came to the reduce AVOID”

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Posted 4 years ago

“If I could give them 0 stars I would. Ordered my phone in February and after 14 days never received my purchase. Over £150 and in May I’m still waiting for a refund and apology. They kept delaying my order delivery time and then canceled my order as soon as I complained. Would thoroughly recommend that you avoid this company. Should be investigated by trading standards.”

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Posted 4 years ago

“Been very helpful over quarantine with good and fast deliveries when ordered my iPhone 8”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews