Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THEY DO NOT PROCESS REFUNDS OR MAKE DELIVERIES AT ALL. THEY MAKE DELAYS AFTER DELAYS AND ARE NOT AFRAID OF BANKS OR THE POLICE. THEY USE AUTOMATED RESPONSES VIA EMAIL AND THEYRE LIVE CHAT. THEY HAVE FAKE EMPLOYEES RESPONDING TO CUSTOMERS ON SOCIAL MEDIA.”

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Posted 5 years ago

“Nothing quick about getting this phone!”

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Posted 5 years ago

“I received my mobile and it has a fault on the microphone. As people call me or I call them both myself and the receiver can accept the call but nobody can hear anything. There is a fault on my phone.”

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Posted 5 years ago

“My son Phone ordered 1st December was told 7 day dispatch . Emailed Saturday to be told 1-4 days and phone will be dispatched. My son received email yesterday saying phone will not be dispatched before Christmas!!! I myself have emailed them and not had any reply . Not even having a phone number to contact the company is a complete joke . This is my sons Christmas present !! Will never ever use again and will take further action if needed !!”

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Posted 5 years ago

“I have purchased phones from Quick Mobile Fix twice now, I was impressed with the quick delivery and the standards of the goods when received, I will definitely continue to be a customer.”

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Posted 5 years ago

“Dishonest, liars, timewasters. If you want a terrible stressful experience these are the people to use. I will be reporting to the Council, Trading Standards and companies house. I am still awaiting a refund for an unfixed item of £38.99 I am now being ignored via email.”

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Posted 5 years ago

“Phone is perfect, great service and fast delivery. I will buy from them again.”

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Posted 5 years ago

“Quick and easy service with good quality”

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Posted 5 years ago

“Product as described. Quick delivery. Highly recommended”

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Posted 5 years ago

“I purchased a phone in late September received it faulty sent item back early October and still no phone said it was posted back to me on 6.12.19 however lost no refund or replacement back ask to speak with management and still no reply otimated emails excuse after excuse can't afford to replace my phone with out refund would never recommend purchasing a phone from this company as no phone no. Customer service is awful I feel like I have been stolen off quick mobile fix I want my money back and a member of your management to call me”

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Posted 5 years ago

“Ordered one phone which took over 14 working days to arrive. Ordered a second but cancelled immediately, still waiting on a refund from 17/11/19. Ordered third time on the 29/11/19 and QuickMobile mailed me tonight saying the order won’t be here until after Christmas after giving a guarantee it would arrive this week. Absolutely shocking service and zero faith in their lack of ability to deliver items in their stated guidelines. I’m now owed a phone and a refund for another on top. Look elsewhere.”

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Posted 5 years ago

“Item arrived on time. Looks and works perfectly. Thank you”

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Posted 5 years ago

“I had massive problems with this company. Bought phone in October 2019 and waited weeks for delivery, phone lasted 1 week and developed 2 faults, returned on 25th October. Took them a month to diagnose phone couldn't be repaired, replacement arrived today 17/12/19, 3 months to get a working phone, I wonder how long this one will last. If it develops a fault they will be given time to sort it, after that it will be the small claims court to recover my money plus expenses, will cost them a packet. I would not buy from them again, can only be a matter of time untill thay go to the wall”

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Posted 5 years ago

“Took around 2 weeks to arrive but very pleased with the product”

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Posted 5 years ago

“They are holding onto nearly £400 for products that never were delivered. Admitted liability and said money would be forthcoming.......still waiting!!!!”

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Posted 5 years ago

“YOUR COMPANY IS AN ABSOLUTE JOKE! YOU'VE CHARGED ME £350 FOR AN ORDER IN OCTOBER WHICH HAS NOT BEEEN DELIVERED YET, AND DESPITE NUMEROUS EMAILS TO YOUR CUSTOMER SERVICE TO ASK FOR A REFUND DUE TO YOUR INABILITY TO DELIVER, I'VE HEARD NOTHING BACK!!! I AM NOW REPORTING THIS COMPANY AS HIGH RISK FRAUD TO MY BANK AND WILL BE SUBMITTING REVIEWS EVERYWHERE ONLINE!”

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Posted 5 years ago

“Ordered 2 I pads recieved one then got email telling me they had cancelled the other one and would issue a refund that was 3 weeks ago now not answering any mails , which is such a shame as the 1 I pad I have is in great condition. These were Xmas presents ordered in plenty of time I will not be using or recommending this company again and have been in touch with trading standards who advised that everyone who is having problems do the same”

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Posted 5 years ago

“Ordered a refurbished iphone 8 champagne gold, so happy with the condition. the slightest mark on the bottom and I barely notice it (I have OCD so i’m happy it wasn’t worse). really recommend here x”

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Posted 5 years ago

“I have paid on last Friday a full week gone yet not get any information of confirmation about delivery and order information just paid and painfull time of waiting they no working with uk customers standards”

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Posted 5 years ago

“Have not received my item , been over a month! No response from customer service even after continued emails”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews