Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,826 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Where do I start... 1: phone ordered didn’t arrive in stipulated (long) time. 2: called and on hold for approximately 1 hour. Was given 2nd time frame. Phone still didn’t arrive in time so ordered from another company and received good phone inside 18 hours 3: Cancelled order and requested refund which in total took 28 days to arrive in back in my account including another hour long wait on the phone. I’m not saying don’t use them but do not expect fast service from ‘quick mobile fix’”

Helpful Report

Posted 5 years ago

“Phone was delivered a week late. The battery life on the phone is appalling however it is in nice condition and it was reasonably priced”

Helpful Report

Posted 5 years ago

“Very pleased with a quick and fast order placed . Thank you .”

Helpful Report

Posted 5 years ago

“I bought a refurbished iPad from this firm, which was exactly as advertised, and is working nicely. It arrived on time, well packaged.”

Helpful Report

Posted 5 years ago

“Purchased an ipad -arrived within 2 days ,very well packaged and condition better than described -works well -well satisfied”

Helpful Report

Posted 5 years ago

“Great company to deal with. I am extremely happy with my mobile phone.”

Helpful Report

Posted 5 years ago

“Ordered over 5 weeks ago and still have not got working handset. The handset sent out did not work, battery issues. sent for repair still awaiting repair/replace after handset received back at QMF on 11th. now 20th. emails replied to with standard copy paste 24/48hr for repair. Call gained slightly more information but was on hold for nearly an hour.”

Helpful Report

Posted 5 years ago

“Excellent reliable service arrived quickly as as described and reasonable prices.”

Helpful Report

Posted 5 years ago

“Excellent service. I am pleased with the 5s phone.”

Helpful Report

Posted 5 years ago

“The charger broke within a few weeks”

Helpful Report

Posted 5 years ago

“Love my phone thanks qmf”

Helpful Report

Posted 5 years ago

“When my phone did not arrive within the 7 days advertised I was somewhat disappointed especially when I had read previous reviews about this company. That said the phone did arrive within 2 weeks. The phone was in the stated condition and works well. They did always reply to my emails promptly.”

Helpful Report

Posted 5 years ago

“Phone was perfect quick Delivery too”

Helpful Report

Posted 5 years ago

“Great phone only a long wait ...”

Helpful Report

Posted 5 years ago

“Very good would recommend to family and friends”

Helpful Report

Posted 5 years ago

“Came 6 weeks later. Corner of the phone is badly scratched. how you delivered it?”

Helpful Report

Posted 5 years ago

“Got what I wanted and as described”

Helpful Report

Posted 5 years ago

“Phone works great and great price, who needs to buy brand new?”

Helpful Report

Posted 5 years ago

“The phone I recieved was faulty, the battery didnt keep charge. Over 2 wks since I sent it back got a replacement and still nothing has arrived So I now have one in happy son without his new phone on holiday.”

Helpful Report

Posted 5 years ago

“I bought an iPhone7 at Quick Mobile Fix and received the device within few days. The phone is in perfect condition, works just fine and very happy with the level of service received. I will definitely recommend (as I did already) Quick Mobile Fix to friends and happy to say this is now my only online stop when I would need to buy a new(ish) phone from now on.”

Helpful Report

Posted 5 years ago