Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous experience. Now waiting 6 months on a refund. Lie after lie. Extended timeframes that are never fulfilled.”

Helpful Report

Posted 3 years ago

“DO NOT BUY ANYTHING FROM QUIXK FIX MOBILE - The are broad daylight thieves. I ordered a phone for my daughter's birthday in October and it was so delayed I had to cancel the order. I never received a phone and have not been refunded my money nearly 6 months later. I have had excuse after excuse and commitment to refunding on certain dates that then change. I have now had to go to the Small Claims Court to try to get my money back at a cost of £25. I am stunned that this business is allowed the trade. Avoid at all costs.”

Helpful Report

Posted 3 years ago

“FILE A TRANSACTION DISPUTE WITH YOUR BANK TO GET YOUR MONEY BACK! These guys are quite simply the worst!! They take your money and no phone and no refund. They cut their phone lines, chat lines and don’t respond to emails. Only way to get your money is through a transaction dispute with your bank. I had to wait more than 6 months but it was better than losing the hundreds of pounds I paid for no phone. MUSICMAGPIE IS FAR FAR BETTER If you’re after a recycled phone. I honestly think the 5 star reviews are fake reviews... But anyways, don’t make the same mistake many did by trusting these guys. Quick mobile fix = no phone, no refund and no contact.”

Helpful Report

Posted 3 years ago

“Received an iPhone 7 plus really quickly last May and I’ve been very pleased with it. I immediately ordered a case for my iPhone, also in May 2020, I am still waiting despite numerous emails and hence my score. I’ve not had any response to my emails and am now reluctant to buy anything from the internet because it seems so easy to take money and not supply the goods or respond.”

Helpful Report

Posted 3 years ago

“Shocking company. Failed to send item and failed to provide a refund. Having to run claim against bank to try and get my money back.”

Helpful Report

Posted 3 years ago

“Absolute trash scammers thief’s and conmemen. Cowards dirty filth”

Helpful Report

Posted 3 years ago

“Very greater”

Helpful Report

Posted 3 years ago

“2 month and 20 days in and still no refund, thinking this company likes to use COVID as a excuse not to pay me back DONT BUY from this company”

Helpful Report

Posted 3 years ago

“If I could give no stars I would AWFUL AWFUL AWUL COMPANY. Never in my life have I dealt with a company so fraudulent and sly. Ordered a phone worth £400 on 25th September 2020. I ordered it with the promise it would be dispatched in 7-10 working days. 3 weeks had gone and still no phone so I complained and they asked me if I would like I refund so I said yes and bought a phone from elsewhere. It is now 18th March 2021 and still no refund and no phone obviously! We have had to now put a claim through to bank and contact trading standards. We have emailed Atleast 15-20 times. In each email they have promised us we will be refunded at a later date giving us a date, each time was 2 weeks later then going onto January we was told by the end of feb, then still no refund so we was told on or before the 17th March. It is now the 18th and still no money. Absolute joke, quick enough to take money but don’t have the decency especially in the current circumstances to refund money owed for a devise which wasn’t sent!! I am currently on maternity leave and this amount of money was my only savings for my leave and it has been withheld off me from the start of my leave in September to the end of my leave March!! Please please do not order from them, it will be a huge mistake”

Helpful Report

Posted 3 years ago

“i ordered a phone on january 5th they said that itll take 10-14 working days still hasnt came its just like they copied ad pasted every email they sent me i wainted a little bit longer i wanted another week and another problem struck im now waiting for the refund an its now march 18th HORIBLE DONT ORDER FROM HERE BUY A PHONE FROM MUSIC MAGPIE U CAN GET WAY BETTER PHONES THERE”

Helpful Report

Posted 3 years ago

“DO NOT PURCHASE FROM THIS COMPANY. I ordered a phone on Black Friday (November) in the hope of receiving it by Christmas, they kept delaying the dispatch date and the week after Christmas we requested a refund. I have now been waiting since January for a refund after paying £480 for a phone they couldn't deliver. I repeat DO NOT PURCHASE FROM THIS COMPANY! I am very disappointed with this over 4 month with neither a phone or a refund!!! Don't make the same mistake I did.”

Helpful Report

Posted 3 years ago

“people if you want to save your money and nerves do not use the services of this company , I bought a phone in December 2020 until this moment I did not receive a phone or money, if someone can advise whom I will turn to for help . thanks”

Helpful Report

Posted 3 years ago

“Don't use them...... My husbands ordered a phone at the beginning of January and was told 10-14 working days, it never arrived so he cancelled the order and was told a refund would be within 14 working days, that was in early February. We chased and was told that the refund would be with us, by would you believe, the 20th April !!! I sent an email saying it wasn't acceptable and they have now said the refund would be by the 30th April. Totally useless company.”

Helpful Report

Posted 3 years ago

“Had to give 1* just to review.! Sent my I Phone off for repair. Eventually got an e mail advising it would be back with me on 3/3/21. Never happened and the carrier, advised they never received the package although acknowledged the company had logged a parcel. 2nd issue is I placed an order for a refurb phone to tied me over. The delivery I was quoted was unacceptable so order was cancelled. Was advised refund would take 14 days - well that’s come and gone!🤬 No response to numerous e mails so looks like legal action might be needed. In essence this company owe me over £266 for a cancelled order and the value of my missing phone - probably another £300. Will never use them again.”

Helpful Report

Posted 3 years ago

“Ordered a refurbished phone and still not received it over 3 weeks later and they are not replying to my emails requesting a refund now. Avoid!!! I’m annoyed at myself for buying from them.”

Helpful Report

Posted 3 years ago

“This is a terrible company, with appalling customer service. I have been waiting for over 6 weeks for a refund which should legally only take 14 days. I would suggest that no one ever buys a mobile phone from this company.”

Helpful Report

Posted 3 years ago

“This company appears to be a deliberate fraud. I really suspect the positive reviews. Their accounts on companies house are not audited. Ordered a phone. No phone delivered. No refund despite numerous emails. Phone calls don't work. If you are in this unfortunate situation, then get in touch with your bank / credit card company for a refund through a system called charge back, but this must be done within 120 days of purchase. It appears this company uses any excuse to avoid its responsibilities and will try to extend their protracted lack of action to beyond the 120 day limit.”

Helpful Report

Posted 3 years ago

“Ordered and paid for telephone early January. After lots of chasing I was informed that ordered phone was not working correctly and they would source another. I was not prepared to wait any longer and requested a refund which they said would be processed within 14 days. Needless to say nothing received and eventually informed that taking a long time to refund and would not be before mid March. They kept stating understaffed and nobody to process refund. I contacted by bank fraud department and after sending them all information and copies of correspondence ( which I'm glad I kept) ,the bank refunded my money . It appears that this company cannot be trusted and would never give a straight answer to my very simple questions .”

Helpful Report

Posted 3 years ago

“Quickmobilefix sourced me with a good quality phone at a reasonable price and that made me happy to have came across their website”

Helpful Report

Posted 3 years ago

“i have to give 1 star to even type a review. Please whatever you do not i mean DO NOT BUY FROM THIS COMPANY. These people are number 1 scammers. This company is the worst.”

Helpful Report

Posted 3 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews