Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No charger supplied”

Helpful Report

Posted 5 years ago

Hello Padraig, We sell a large variety of phones and bundles, however, if there is a phone that does not include accessories such as yours we sell accessories separately so you do not have to be without. Accessories ranging from chargers to car phone holders. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“Very good product looks like however delivery times and communication very very poor”

Helpful Report

Posted 5 years ago

Hello David, We are glad you are happy with your purchase, regards to the communication this will be reviewed. We take feedback seriously to improve the service as your opinion matters. Kind regards Quick Mobile Fix

Posted 5 years ago

“I was sent an blocked phone even though i paid for an unblocked one for my son.i wasted money on buying various sim cards,had to take to a phone shop to be told 35 quid to unblock so sent it back and im still waiting for a new phone”

Helpful Report

Posted 5 years ago

Hello Terri, We are sorry there was a problem with the phone you purchased. The phone was not blocked it was locked to a specific network provider. We have since received your order back to have this corrected. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Excellent service. Product was as described ...arrived quickly too. Delighted by this company”

Helpful Report

Posted 5 years ago

“ordered phone on the 18th Feb, not received it yet. called four separate times and four times have been told it will be dispatched today or the next day. Today was told it will be dispatched within the next three days, when i asked why i should believe that having been told the same thing on three prior occasions i was cut off.”

Helpful Report

Posted 5 years ago

Hello Nick, We are very sorry we experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“iPhone 6s Plus, purchased at a good price. Delivered as promised.”

Helpful Report

Posted 5 years ago

“Pleased with my new mobile but delivery poor.”

Helpful Report

Posted 5 years ago

Hello Zena, Thank you for taking the time to leave a review. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Awesome company well worth spending your money on a phone, great deals and great staff Declan Moyle, order id: 222163”

Helpful Report

Posted 5 years ago

“Took money immediately, two weeks later item not delivered. Three calls and seperate emails all claiming the item was due for despatch the next day. All turned out to be lies. Call today was terminated by 'customer service' when I asked to speak to a supervisor. Appalling service. Issue still not resolved. ID223885”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear you are having a problem with your order. A supervisor is currently viewing your order at the moment and will be in contact with you soon. Kind Regards Quick Mobile Fix

Posted 5 years ago

Hello, We are sorry there was a delay with your order. You called in for an update, and requested to speak with a manager, unfortunately, at the time of this call a manager was not available. You insisted you would stay on the phone and you were advised by a member of the team that a manager was not going to be available for a while and that they were unable to keep you on hold for this long. You have since spoken to a manager to discuss your order. If you have any questions or inquiries please contact us Kind Regards Quick Mobile Fix

Posted 5 years ago

“####AVOID####AVOID####AVOID# NEVER DEAL WITH THIS COMPANY THEY WILL BE SHUT DOWN SOON. CONTACTED TRADING STANDERS WOULD NOT REFUND MY £1100 FOR 2xPHONES.... WHICH THEY CANCELLED.... LUCKLY I PAID WITH C/C WHO GOT MY MONEY.....!!!!!”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear you experienced a problem with your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Excellent phone received and quick delivery”

Helpful Report

Posted 5 years ago

“Ordered a phone and came when expected. Had to ring regarding a problem. Immediately sent an email with instructions how to rectify. This worked. Quite impressed at the service so far x”

Helpful Report

Posted 5 years ago

“Very clean phone hardly a mark on it And It works very good”

Helpful Report

Posted 5 years ago

“Sold a faulty device. Fixed it once for free. When the issue presented again under normal usage, they refused to do this again or refund the faulty device. The communication is very poor, with emails often containing incorrect information or the company is unresponsive. All timescales were at least 3x the timescales they quote (e.g. initial delivery & repairs). I would strongly advise checking other reviews on this company and not using them at all.”

Helpful Report

Posted 5 years ago

Hello, We are very sorry we experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“I found the service very good I phoned up for an update on my order was doing the young man on the other end of the phone was very helpful Very happy with this company”

Helpful Report

Posted 5 years ago

“I purchased an iPhone 7plus very pleased with it quick and safe delivery.staff very friendly and courteous”

Helpful Report

Posted 5 years ago

“Great mobile and fast service”

Helpful Report

Posted 5 years ago

“Very happy with the condition of the phone and the price was excellent.”

Helpful Report

Posted 5 years ago

“iphone come very good conditions thanks”

Helpful Report

Posted 5 years ago

“Purchased an used IPhone 6. Arrived within the specified time and seems to work fine so decided to buy another one”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews