Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID!! After buying and PAYING an iPhone 8 Plus last September the 8th, and not receiving anything but excuses for a month, I canceled the order and as of today 26th November I am still waiting for my refund. If you care about your hard earned money, buy elsewhere.”

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Posted 4 years ago

“The iPhone 7 I bought was sent out on the 8th working day. It arrived the next day and I am so pleased with it. Due to the negative reviews posted by others I contacted the company. I am pleased I trusted the representative who responded to my concerns and had the patience to wait for what is an excellent phone at a really good price.”

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Posted 4 years ago

“Extremely poor customer service Extremely poor customer service! My order failed (technical glitch their end) and I was assured no money would be taken from my account, the following day the money WAS taken from my account! Having no joy getting a refund from quick mobile fix so have now got my bank involved!! This company doesn’t even deserve the one star rating! I’d avoid at all costs”

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Posted 4 years ago

“Scum bag service and if you check all other review sites you will see the same lies!!! 177 stolen off me and having to go through banks to regain money!!!!! See you on watch dog”

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Posted 4 years ago

“Absolutely brilliant service. I purchased a second hand iPad and quickly realised as I was setting it up the latest software updates on this iPad didn't support an app I wanted to download for my son. Quick Mobile Fix allowed me to exchange it for a different model and the process was quick and smooth. Really happy with the service and will happily recommend!”

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Posted 4 years ago

“AVOID AT ALL COSTS Paid for iPhone screen repair, charge cable and screen protector two weeks later and several messages To The so called customer services and still no products and a broken screen. No apologies and still fighting to get a refund. Currently £52.98 down and having to pay elsewhere to get the phone fixed.”

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Posted 4 years ago

“I ordered an iPhone 7 for daughter was in brilliant condition like brand new. It was delivered fast would definitely order again”

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Posted 4 years ago

“I bought 2 iphones 3 weeks ago and still await delivery”

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Posted 4 years ago

“Brilliant quality product. Couldn’t be happier”

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Posted 4 years ago

“The product was in the conditions promised. Couldn’t be happier”

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Posted 4 years ago

“Thieves. Do not trade with this slime, you have been warned.”

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Posted 4 years ago

“DONT buy anything off this site!! I purchased a iPhone 8 and had to cancel my order because it never came. I asked for a full refund and I still haven’t got it and I don’t think I will! They are robbers!”

Helpful Report

Posted 4 years ago

“Warning warning warning. This is a scam site run by Nigerian fraudsters. They won’t send you your purchase and won’t refund you. What they will do is excuses.”

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Posted 4 years ago

“Stay away from this site. They say they have phones.... The phone was never delivered. They keep you awaiting for weeks more than 1 month on my case... But even if you ask full refund... They disappear... No reply at all... I had to contact visa for my full refund. The guy in visa told me other guys had the same issue with the same website. Just stay away”

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Posted 4 years ago

“Good product, good delivery, good service”

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Posted 4 years ago

“Took Avery long time to deliver, past the original date and the sound is not great on the device I wouldn’t use again”

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Posted 4 years ago

“The iPhone looks ok but the connection is very poor it keeps losing connection from my broadband every other phone in the house works fine”

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Posted 4 years ago

“do not buy from this company i placed an order on 23rd October (its 22/11 now) this was cancelled and I was promised a refund within 14 days, no refund yet and after several ignored emails I have received an answer back saying there is issues wit the account team and the refund will be with me on the 10th december. i have been on to citizens advise and trading standards who are investigating but looking at any reviews it has taken people months and months to get a refund”

Helpful Report

Posted 4 years ago

“I have had two sets of contact with QMF. First I purchased an iPad earlier this year. Although the product took a long time arriving as it was in fact out of stock when placed my order, QMF did upgrade my product to compensate and were quite efficient when dealing with the problem so overall I was satisfied and will use them again. The second time I made an enquiry recently about a new iPhone purchase. The reply was quick and helpful so I shall go ahead and make the purchase in the near future. My only reservation is that there is a long delivery time of 7-10 working days. That's a long time to wait for a new phone!”

Helpful Report

Posted 4 years ago

“Thieves and scammers, I bought a phone from them because it had a bargain price, the phone turned out to be broken and I sent it for repair. After two weeks I got a message that the phone was repaired and sent back to my address, the phone didn't reach me and according to their phone someone answered and I don't know who it was and they can't do anything! I lost money! I hate this store! Thieves and scammers”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews