Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,832 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Poor delivery no proper contact with you”

Helpful Report

Posted 5 years ago

“Placed an order on the 13th of September as of the 1st of October not received phone no refund which they agreed to.They have still not returned my money so I’m now considering contacting my bank and also a CCJ do not buy from this company they are dreadful at customer service”

Helpful Report

Posted 5 years ago

“S T A Y | A W A Y Paid £600 for a phone and never received it, kept getting put off and put off then to get ignored They got me... save yourself...”

Helpful Report

Posted 5 years ago

“Fab great phone”

Helpful Report

Posted 5 years ago

“No complaints. Quick service”

Helpful Report

Posted 5 years ago

“Never been disappointed by this company. Quick delivery, huge choice of great phones.”

Helpful Report

Posted 5 years ago

“ORDERED PHONE 8/9/19 DELIVERED 9/9/19 PRISTINE CONDITION AS ADVERTISED”

Helpful Report

Posted 5 years ago

“Great deal and phone is perfect. Only slight problem was the delivery timescale which was 9 days. Worth the short wait though!”

Helpful Report

Posted 5 years ago

“iphone arrived perfect and in a short time of ordering. thanks”

Helpful Report

Posted 5 years ago

“Everything works so all is good”

Helpful Report

Posted 5 years ago

“Took way too long to receive the phone. I thought it would be 2-3 days but it turned out to be over 2 weeks.”

Helpful Report

Posted 5 years ago

Hi Steve, we do state on our website that orders are dispatched within 7 - 10 working days. Thanks, QMF

Posted 5 years ago

“Took much longer than expected to receive the order”

Helpful Report

Posted 5 years ago

“Order a phone, after couple of days did not receive any updates/ delivery or despatch, call and send an email no reply. I had to drive 80 miles (to and fro)to the address, knocked on the door , speak to someone from an entry button, who told me they're an online trading company. It was not a good first time experience.”

Helpful Report

Posted 5 years ago

“Rubbish company. Took weeks to deliver a simple phone. Will never use them again.”

Helpful Report

Posted 5 years ago

“really good”

Helpful Report

Posted 5 years ago

“I’m very pleased with my purchase of iPhone S it was a good price.”

Helpful Report

Posted 5 years ago

“Very quick delivery and great phone”

Helpful Report

Posted 5 years ago

“don’t order scam paid over 500 for phone still don’t have it no answers to emails phone always under maintenance stay a way”

Helpful Report

Posted 5 years ago

“I waited for almost one month for the phone to arrive at end I decided to cancel my order. Now I'm currently waiting for a refund from them. I don't think I will get my money any time soon. Don't buy from them, just as much as you can try and get a new iPhone, if this isn't possible try buying directly from somebody that wants to sell their old iPhone.”

Helpful Report

Posted 5 years ago

“Terrible Company. Sent out an ipad with a faulty screen. Went backwards and forwards with them for months, could not get a response for weeks on end. Finally took the device and got the screen replaced elsewhere at a cost of £70. Apparently the device was damaged in transit. No effort at all to resolve”

Helpful Report

Posted 5 years ago