Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ORDERED PHONE 8/9/19 DELIVERED 9/9/19 PRISTINE CONDITION AS ADVERTISED”

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Posted 5 years ago

“Great deal and phone is perfect. Only slight problem was the delivery timescale which was 9 days. Worth the short wait though!”

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Posted 5 years ago

“iphone arrived perfect and in a short time of ordering. thanks”

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Posted 5 years ago

“Everything works so all is good”

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Posted 5 years ago

“Took way too long to receive the phone. I thought it would be 2-3 days but it turned out to be over 2 weeks.”

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Posted 5 years ago

Hi Steve, we do state on our website that orders are dispatched within 7 - 10 working days. Thanks, QMF

Posted 5 years ago

“Took much longer than expected to receive the order”

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Posted 5 years ago

“Order a phone, after couple of days did not receive any updates/ delivery or despatch, call and send an email no reply. I had to drive 80 miles (to and fro)to the address, knocked on the door , speak to someone from an entry button, who told me they're an online trading company. It was not a good first time experience.”

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Posted 5 years ago

“Rubbish company. Took weeks to deliver a simple phone. Will never use them again.”

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Posted 5 years ago

“really good”

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Posted 5 years ago

“I’m very pleased with my purchase of iPhone S it was a good price.”

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Posted 5 years ago

“Very quick delivery and great phone”

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Posted 5 years ago

“don’t order scam paid over 500 for phone still don’t have it no answers to emails phone always under maintenance stay a way”

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Posted 5 years ago

“I waited for almost one month for the phone to arrive at end I decided to cancel my order. Now I'm currently waiting for a refund from them. I don't think I will get my money any time soon. Don't buy from them, just as much as you can try and get a new iPhone, if this isn't possible try buying directly from somebody that wants to sell their old iPhone.”

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Posted 5 years ago

“Terrible Company. Sent out an ipad with a faulty screen. Went backwards and forwards with them for months, could not get a response for weeks on end. Finally took the device and got the screen replaced elsewhere at a cost of £70. Apparently the device was damaged in transit. No effort at all to resolve”

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Posted 5 years ago

“The company are a disgrace l would definitely recommend that you don’t use this company,iam still waiting on refund very unhappy”

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Posted 5 years ago

“DO NOT USE!!! THEY ARE LIARS AND THEY ARE PROMISING TO DELIVER YOUR PHONE TO BUT THEY ARE JUST KEEP POSTPONING YOU!!! I EMAILED THEM EVERY DAY AND STILL HAVEN'T GOT MY PHONE OR MY MONEY AFTER MORE THAN A MONTH!!!!!! WHEN I ORDERED THE PHONE I'VE GOT AN EMAIL WHERE IT SAID THAT I WILL HAVE MY PHONE IN A WEEK. STILL WAITING FOR A PHONE, FOR THE MONEY OR AT LEAST FOR THEIR REPLY!!!”

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Posted 5 years ago

“Ordered phone on 30th Aug, still not received it asked for a refund on 22nd Sep and they have not replied. Absolutely shocking service, take your money but don't give it back. I can't believe I fell for what it said on website. Ordered another phone from Amazon on Sun 22nd came on Tues 24th. 😠😠😠”

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Posted 5 years ago

“Terrible service all round. Very little information provided initially as to when the phone would actually arrive. Once it eventually did it was faulty, and having been returned for a full refund over two weeks ago I am yet to receive my money back - which they have confirmed has been received. I hope I won’t have to chase this up too many more times, but expect that I will, before I get my money back. Save yourself the hassle and buy from someone else.”

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Posted 5 years ago

“I wish I had read the reviews before ordering. Absolutely disgusted with the customer service revived. Still no phone despite ordering on the 8th September. Was told to allow an additional 4 days, I have done....surprise surprise still no phone!!!!!”

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Posted 5 years ago

“Paid over £600 to this company for an iPhone 8 for me and a 7 for my son. Money was taken on 6th September...still no phones but an email to say they are having problems with their quality control department. Promised dispatch 24th to 25th September. Not convinced and will be contacting get my bank for a funds dispute claim as they are not, surprise surprise, getting back about a refund. Disappointed as I have used them before.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews