Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and reasonable prices”

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Posted 5 years ago

“Purchased three replacement ‘lightening’ electrical leads for use with an iPhone, hence the somewhat none commits review.”

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Posted 5 years ago

“The plug I bought overheats and stops charging. I emailed them but no response.”

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Posted 5 years ago

“Good, but still wait for order made on 14/5”

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Posted 5 years ago

“Appalling communication and don't 100% check their mobile before they sell them.”

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Posted 5 years ago

“Phone took ages to even be processed/dispatched, had to send an email after it had been 10 days of hearing nothing about my purchase and the item eventually arrived a total of 16 days after I purchased it. That being said the phone is actually great condition and good as new. So I'm happy with the phone itself it was just frustrating that it took so long to arrive.”

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Posted 5 years ago

“Just to let you know today is 28th of May and you guys garanteed I will receive the phone iphone 7 plus before day 30th of May the fourth time I tried to contact you as the other three were with no response from you, I just want to let you know writed that If I don't receive the phone before 30th of May and also a phone with the conditions you specify on the order (not less) I will take LEGAL ACTIONS AGAINST THE COMPANY and as I said you have taken the amount of my credit card too. Also If I don't receive the phone before the 30th, a part from the LEGAL ACTIONS AGAINST YOU, you can keep the phone and refound me the money ASAP otherwise you will have TWO REPORTS TO THE POLICE from me instead of one.”

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Posted 5 years ago

“Very happy with the service and the phone that I purchased! I would happily use them again and I recommend them!!”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Good service good product Unfortunately documentation not so good no invoice to keep as proof of purchase in case of warranty claim”

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Posted 5 years ago

“Can’t believe how bad this company is , luckily only spent £60 on a phone , waited 3 weeks for my phone , now have a phone where the green freezes constantly and battery can cut out at anytime , am returning the handset and contacted my credit card to get my money back , do not use this company they never reply just automated email response , and amazed they are still allowed to trade !”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“They received my phone 21 days ago and despite numerous e-mails and phone calls am still being told that I will be contacted with an update. I keep asking what the problem is and I am told that there is no problem - it will be repaired in 24-48 hours, but I am still waiting!! Very frustrated, as have used QMF several times previously without a problem. Avoid!!!”

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Posted 5 years ago

“I’ve bought a 6splus and now am iPhone X from QMF. Excellent customer Omer device and speedy delivery!”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“NO REFUND NO PHONE AFTER 4 MONTHS !!!!! Can someone even tell if that is LEGAL !!! Had to cancel an order after waiting 8 weeks without a sign of it ,,, now I can't get a refund that was promised to be in my account on the 23rd TODAY. Very shady company and the absolute worst staff with no abilities at all. I will be taking legal advice now to see how I can get my money back. Terrible terrible service”

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Posted 5 years ago

Hi Maxine, We are sorry to hear that your order was not shipped out in time. You only have one order with us and this is not 4 months old. Can you please email us with more details about this. We apologise for the inconvenience this has caused. Kind Regards QMF

Posted 5 years ago

“Excellent customer service and great product and price”

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Posted 5 years ago

“Great product Good screen protector included Warranty Great value Had some delivery issues but no problem now”

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Posted 5 years ago

“They sold me FAULTY goods, have tried to fix the phone several times, damaged it in the process, BLAMED ME FOR IT, I want my money back but they have declined, almost 6 months this has been going on, ALL I WANTED WAS A PHONE THAT WORKED, DON'T TOUCH THIS COMPANY.”

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Posted 5 years ago

“On arrival The phone was defective. I returned it under the 14 day policy but as yet I am still waiting to receive a refund.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews