Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this company. You can send as many emails to them as you like but you will not get a response. Ordered a phone a month ago, was promised 7 to 10 days delivery and 4 weeks later I still have not recieved it. Reporting this to my bank to see if I can claim chargeback.”

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Posted 4 years ago

“Paid for a phone in Jun. QMF couldn't provide and offered a damaged one at a reduced price or a refund. They were unable to provide pictures of the damage so I opted for the refund. The refund, promised within 14 working days, has yet to materialise (2 months later) despite several reminders. Now referred to my credit card company to resolve.”

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Posted 4 years ago

“Took payment, didn't have the phone I ordered and offered a damaged one instead or refund within 14 working days. Still waiting 2 months later and now referred to credit card company to resolve.”

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Posted 4 years ago

“Phone never arrived and after cancelling in May we are still waiting for our refund. They tell you a date for refund and then add four weeks onto it. We are now being told 17/09/2020. I am absolutely disgusted by my treatment.”

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Posted 4 years ago

“The mobile was as it was described. It working well, my daughter loves it”

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Posted 4 years ago

“IPhone x in excellent condition. Really happy with the service.”

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Posted 4 years ago

“Mobile arrived quickly. Very pleased with the service. This is the 2nd phone we’ve bought.”

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Posted 4 years ago

“Phone came with no charge on it. Wouldn’t work once it was charged up.”

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Posted 4 years ago

“Excellent response and ‘new’ iPhone in great condition works just fine! Big change up from 6S to XSMax.”

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Posted 4 years ago

“Never had a problem with phones just my daughter lol this is her 4th from here mine still going strong and 2yrs old”

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Posted 4 years ago

“Didn’t turn up in time”

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Posted 4 years ago

“Absolutely horrendous - repairs sent weeks ago - still waiting on them - they are trying to charge for additional repairs and now claiming a once working phone doesn't work - customer service non-existent - webchat does not work - emails ignored - avoid at ALL costs”

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Posted 4 years ago

“I am so disappointed with this service. I have received a faulty phone and still waiting for a refund and it’s been two months. the customer service I got was very poor I would not recommend anyone to buy a phone from this website They don’t have a contact number to contact them on so you have to email them and wait for days for three four days fir a reply”

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Posted 4 years ago

“As my previous phone fell down the loo, I knew I could trust this company to send me another I phone. Thank you Quick Mobile Fix for the prompt service.”

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Posted 4 years ago

“Good,,, will use again”

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Posted 4 years ago

“Would certainly purchase from quick fix again. Great Mobile and always answers my emails very promptly. Will recommend this site to others.”

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Posted 4 years ago

“Very nice!”

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Posted 4 years ago

“Very satisfied Great prices. Excellent service”

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Posted 4 years ago

“Sent faulty phone. Took 3 months to refund. Worst company ever!! Sent over 50 emails. They lie through their teeth”

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Posted 4 years ago

“Good service however refurbished phone seems cheaply repaired as after 1 week my camera glass broke and the screen is hanging off at the top”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews