Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have paid £549 to this company and keep getting assurances that they will dispatch but am still waiting after three weeks. Customer service shocking, fobbed off continually. Feeling totally ripped off. The phone are for my 12 year old daughters birthdays and they are so upset. Avoid this company at all costs.”

Helpful Report

Posted 5 years ago

Hi Helen, We are sorry you are having a problem with your order. A member of the team contacted you regarding this. If you have any questions or inquiries please contact us. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“I bought a grade A I phone expecting excellent condition only to find when removed from box it may have looked aesthetically okay but the phone was unusable it wasn’t charging the home screen wasn’t coming on and also nothing showing on screen when calling I contacted the company immediately and was given a number of ways to try and reset phone as a customer I think it’s the responsibility of the seller to solve the problems in the end I am waiting for a different phone to be sent out because it was indeed broken”

Helpful Report

Posted 5 years ago

Hello Louise We are sorry you were having a problem with your order, we are resolving the problem you have experienced right away. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Good service great price would definitely recommend”

Helpful Report

Posted 5 years ago

“Didn't send out bag and still not refunded after 16 days my money back so steer clear”

Helpful Report

Posted 5 years ago

Hello Rebekah, We are sorry to hear this, we did send out the packaging to you. Your order was canceled as requested and refunds are processed within 14 working days so you refund is due in the next 1-2 working days. If you have any questions or inquiries please contact us. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Was disappointed with delivery. It took a lot longer than expected.”

Helpful Report

Posted 5 years ago

“Phone good, delivery not as advertised if I had known it would take as long would have shopped around”

Helpful Report

Posted 5 years ago

“Really happy with my phone I cracked a corner of my screen though but I’m still happy but it took about 2 and a half weeks to come which didn’t sit well with me”

Helpful Report

Posted 5 years ago

“Excellent company”

Helpful Report

Posted 5 years ago

“Prompt delivery”

Helpful Report

Posted 5 years ago

“Shocking service. Do not go anywhere near this company. They are crooks who steal your phone and never refund”

Helpful Report

Posted 5 years ago

Hello, We are sorry there was a delay with your order, however, we canceled your order at your request and a refund has been processed through your bank, if you have not received the funds we would advise you speak to your bank to resolve the matter. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Excellent service would recommend them.”

Helpful Report

Posted 5 years ago

“Great quality at such a cheap expense!”

Helpful Report

Posted 5 years ago

“iPad very good well pleased”

Helpful Report

Posted 5 years ago

“Good quality service!”

Helpful Report

Posted 5 years ago

“Up to now the phone works and am amazed how nearly new it was. I would recommend you to friends .”

Helpful Report

Posted 5 years ago

“The phone was not delivered within the 10 day time frame, nor within the additional 3 day period despite your promise that I would receive it by then. You then promised delivery by the end of another 3 day period; I subsequently cancelled the order, and am still waiting for a refund 18 days after cancellation (your promise was to refund within 14 days). You are obviously overcommitted and/or understaffed, and judging from my own experience I can't quite understand how you are still in business”

Helpful Report

Posted 5 years ago

Hello Kate, We are sorry to hear you were experiencing a problem with your order. Your order was canceled on 27/03/2019 and as advised we process refunds within 14 working days. If you have any questions or inquiries please contact us. Apologies for any incovneince this may have caused you Kind Regards Quick Mobile Fix

Posted 5 years ago

“Although I have purchased from Quick Mobile Fix quite a few times, many due to the prices. I have to say that the lead times for delivery are becoming atrocious. The website states up to two weeks, but in practice it took nearly double this for my last two I phone purchases.... So I would question if these even have the phones in stock. I had a screen repair which took over 2 weeks which is three times longer then they advertise. When you email although you get a pleasant reply, you don't get told any thing definite, you are really just fobbed off with standard replies. To telephone these guys, it take about 30 - 40 mins for the phone to be answered, not sure what is going on there? Come on guys you can do better!”

Helpful Report

Posted 5 years ago

Hello Richard, We are sorry to hear you have had a bad experience with us. A member of the team is reviewing your order as we take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Brilliant service happy with phone”

Helpful Report

Posted 5 years ago

“really good”

Helpful Report

Posted 5 years ago

“My refurbished phone arrived on time as described and works perfectly would highly recommend this concept to all my friends and family well done Quick Mobile Fix”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews