Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely phone, as good as brand new but cheaper”

Helpful Report

Posted 4 years ago

“Still waiting for refund since March for I phone cover which was never delivered on my order, small amount £14.99 +vat customer service really bad. Avoid this company”

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Posted 4 years ago

“Phone as described and full working order and delivered on the time scale as stated”

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Posted 4 years ago

“Great product at a great price. Good communication throughout and delivered on time. Would definitely recommend.”

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Posted 4 years ago

“I bought a unlocked iphone 8 when i received the device it will not take any sim i put into it and always says no service ive tried everything”

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Posted 4 years ago

“I ordered a phone which was ''Pristine Condition'' perfect phone on the outside. But battery health of Iphone was 87% and not satisfactory for the amount of money spent on the phone.”

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Posted 4 years ago

“The phone I had was obviously faulty and it took ages for agreement to send it back. It has now been sent and I await it being returned and I hope with a suitable SIM card in it.”

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Posted 4 years ago

“Ordered per-owned iphone to Ireland. Phone would not recognise sim. Customer service agents sent postal label that can only be used in UK. Company policy is contrary to consumer rights. They have refused to refund initial postage and the cost of postage to return item. They indicate that they welcome international customers but they don’t offer reasonable customer service to them.”

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Posted 4 years ago

“I paid for a premium quality refurbished phone and I have had issues with it non-stop. Have followed the reset instructions sent several times over the last few months and the same issues persist. Not a reputable service or product, not what I paid for.”

Helpful Report

Posted 4 years ago

“Absolutely terrible experience first ordered a phone which they advertised as in stock, waited 3 weeks and wasn’t delivered. Cancelled order have now been waiting nearly 4 weeks for my refund I suggest you avoid this company Also there is no telephone number all customer service is via email avoid this company”

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Posted 4 years ago

“Avoid! Worst company I have ever dealt with, Advertised an ipad, which I paid for immediately, it never materialised,I never got the ipad,just lies and false promises. so I cancelled order and wanted a full refund, I was told upto 14days for refund, 14 days passed, more lies, They then said I would have to wait for upto another 3 weeks, more lies, All the time blaming covid 19 for staff issues in the accounts department. It doesn't take 2 mths to refund money I'm not bothered how short staff you say you are. Check out all recent reviews. It's all like this. TOTAL SCAMMERS. I have now got my bank returning me the money. Thx for nothing Neil. X”

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Posted 4 years ago

“It was cratchy”

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Posted 4 years ago

“A mobile phone firm without a landline . No wonder there staff have been abused.i would drive their but not good to wast my energy. 209pounds in there account. No fone. Am I dreaming it’ll arrive after a month”

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Posted 4 years ago

“phone battery is very bad”

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Posted 4 years ago

“ordered a phone to be delivered to Spain came in good time and was exactly as advertised.”

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Posted 4 years ago

“My son is very happy with his new phone and I know were to come if I need a replacement phone in the future Thanks”

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Posted 4 years ago

“Was really good. Phone was as described. Only problem is the dispatch time It takes seven days for them to dispatch the order which is really poor”

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Posted 4 years ago

“My son wanted a phone for his birthday ordered one after two weeks it never came ,so I cancelled the Oder i am still waiting a refund and get told 14 day then another 14 day have now taken the matter up with my card company I would never use this company for any service they offer they take you money and don't supply the goods and you won't get your money back unless you go to you card company . Be warned don't use”

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Posted 4 years ago

“Excellent value for money. Top notch condition. Quick delivery.”

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Posted 4 years ago

“Good quality phones and quick delivery”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews