Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,826 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Absolutely first class service from ordering to delivery”

Helpful Report

Posted 5 years ago

“Great service.”

Helpful Report

Posted 5 years ago

“Delivery took 2 weeks but other than that I have no complaints. Phone was in good condition.”

Helpful Report

Posted 5 years ago

“Quick delivery item was in perfect condition, like advertised. Very happy with my purchase”

Helpful Report

Posted 5 years ago

“Ordered phone, receive email saying delivery within 7 working days but if not received by 10th to click this link Got email saying wouldn’t be delivered till 24th (22 days after I ordered) Emailed saying no good as it was a birthday present and cancel it (11/7/19) told 14 days to process, week later received email saying order despatched!! Emailed them back (18/7/19) and told to return it then takes upto 72 hours for them to check the phone then 14 working days to process refund - so a month at least till I get my money back - ridiculous Told they would “look into it” and not heard a peep from them since AND everything is done through email - not once contacted directly regarding this Will NEVER order through them again and advise others to avoid. Updated 22/8/19 STILL WAITING FOR MY REFUND - 16 WORKING DAYS AFTER THE REFUND HAD BEEN PROCESSED (bearing in mind they told me 14 working days) and a ridiculous 6 weeks AFTER I told them to cancel the order - emailed them a further 4 times and not heard a thing from them whatsoever. Tried phoning but office closes at 4pm. Seriously avoid this company, happy to take your money but if your not happy and want a refund it’s like getting blood from a stone.”

Helpful Report

Posted 5 years ago

“Poor poor service. Horrendous system to try and contact anyone. Would not recommend and definitely wouldn’t use again. Just awful.”

Helpful Report

Posted 5 years ago

“Was worth the wait but no lead for charging first iPhone”

Helpful Report

Posted 5 years ago

“Phone came as described”

Helpful Report

Posted 5 years ago

“Very good service and great phone.”

Helpful Report

Posted 5 years ago

“Will never use again”

Helpful Report

Posted 5 years ago

“Can’t go wrong phones in great condition dispatched on the 5th working day which is good yeah great service 💯”

Helpful Report

Posted 5 years ago

“Quick and easy service, purchased a unlocked phone can quickly however had to send back to get re-repaired as wouldn’t connect to phone network”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“I’m happy with their service”

Helpful Report

Posted 5 years ago

“Great and super efficient delivery, with the expected product.”

Helpful Report

Posted 5 years ago

“Phone is in good condition however took a long time to deliver and we could not track our order which is the only downside”

Helpful Report

Posted 5 years ago

“Great refurbished phone is in fantastic condition at really competetive pricing.”

Helpful Report

Posted 5 years ago

“Very good phone and price, received before 14 days”

Helpful Report

Posted 5 years ago

“Didn’t help my issue”

Helpful Report

Posted 5 years ago

“After not receiving the phone for a week I have called to cancel the order and asked for a refund. I was told it will be processed and money returned. It was not, instead the phone (which is no longer needed) has been sent to me after more than two weeks. Waiting time on the phone to customer services is hours. Terrible service.”

Helpful Report

Posted 5 years ago