Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 164564 Son ordered a phone , didn't get delivered , problems start to finish and struggle to get refunded. Read twitter reviews !!!”

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Posted 4 years ago

“Order 164564 Phone not delivered after 4 weeks , had to get charge back from bank , please see fb customer experience group and twitter reviews Awful”

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Posted 4 years ago

“Order 164564 Please read online reviews and see fb customer experience group No phone after 4 weeks , had to ask bank for a charge back , still waiting for refund”

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Posted 4 years ago

“Ordered an iPhone. Arrived quick and no problems. Will order again”

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Posted 4 years ago

“Fast and efficient service.”

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Posted 4 years ago

“Very good service and product was good for the price.”

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Posted 4 years ago

“Id279145 Waiting weeks for refund and constantly being fobbed off this lot are a joke”

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Posted 4 years ago

“Sent my phone to get the screen replaced. They have had it since January. It's just excuse after excuse. They have now blocked me in FB messenger and are not replying to my emails. About to start small court proceedings. AVOID THEM AT ALL COSTS”

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Posted 4 years ago

“Very pleased with phone and service”

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Posted 4 years ago

“good price quick service, all working !”

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Posted 4 years ago

“Bought an iPhone which turned out to be unsuitable for the purpose. Sent an email to customer service to ask about returns procedure and never got a reply. So £40 in the bin thanks”

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Posted 4 years ago

“Still waiting for my mobile to arrive”

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Posted 4 years ago

“Speedy service and pleased with our purchase. Would definitely use again.”

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Posted 4 years ago

“Phone was cracked when I brought”

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Posted 4 years ago

“Order ID 16003979 Purchase completed on 3rd of April nothing dispatched of course now is 24 of April asked for refund I'm counting these 14 WORKING days and if I not get my money back I will report them to trading standards and I will take them to the court”

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Posted 4 years ago

“16 business days after order was placed I still have no phone, only contact by email as no phone line. So far been fobbed off with lots of different excuses the latest being that all the phones they have failed the quality inspection so would have to wait another 10 business days to be dispatched. Order now cancelled apparently refunds take 14 working days - Avoid at all costs.”

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Posted 4 years ago

“bought last year no problem this year !! order 2 phones after waiting 2 weeks was told phones unavailable so asked for refund 13th march promised refund within 2 weeks then no refund again complained said they would refund by 21st april yesterday ,complained again and told again accounts manager only deals with refund and call centre have passed message on.Can only think they have finance issues so will have to start chase through the courts before they go bust.nightmare stay clear”

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Posted 4 years ago

“They have taken my money but now admitted - 2 weeks later - that they don't actually have a product to send me. Remains to be seen what happens next........”

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Posted 4 years ago

“Trying to get hold of customer service for a refund absolutely terrible! I will be reporting this to trading standards and also I’ll be making this go to court! I am not having it!”

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Posted 4 years ago

“It’s been 4 weeks since Quick Mobile Fix said they would refund my £449. They haven’t refunded me. They still have my money. They have neither delivered my goods nor the refund of my money. It’s been over 9 weeks since I ordered the goods. Their customer services are not responding to me. Last time I submitted a TrustPilot review they “helpfully” responded that I should contact their customer services. Not much use if they don’t respond. Keep your money in your own bank account. Don’t deal with this company that takes your money, doesn’t deliver the product and doesn’t refund. To keep everyone informed, I will be posting new reviews while they still have my money.”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews