Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited a while for delivery but as soon as I contacted the customer services they were quick and efficient at getting back to me. Phone is in excellent condition and am very pleased with the purchase.”

Helpful Report

Posted 5 years ago

“Poor quality service! The iPhone 6s I bought was supposed to be in pristine condition but the battery were poor quality. Sent an email complaining to support but did not receive any reply. Not to be trusted!”

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Posted 5 years ago

“Received very quickly and wrong accessory was also sent very quickly . Very pleased so far. Lot to learn as first iPhone!”

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Posted 5 years ago

“Received after 20 day call center was rubbish”

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Posted 5 years ago

“Quick service, no problems , phone looked like new”

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Posted 5 years ago

“Really bad experience never ordering from them again. I’ve been waiting for 2 weeks and haven’t received my order and I’ve sent multiple emails and gotten no helpful replies. Bad customer service and I’m not satisfied at all.”

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Posted 5 years ago

“SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS Ordered phone paid in full phone never arrived despite constant promises it would. Finally cancelled order and they promised refund. Never got and now just ignore emails.”

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Posted 5 years ago

“Over 1 month later I am still to receive my refund. Clearly this company is scamming people and just taking your money. They owe me almost 500 pounds, I do not get any straight answers and my refund was supposed to have been processed on the 21st of July, but on that day they said it would be done on the 23rd and then changed it to the 1qth of September, but then changed it to the 28th of August. But of course on the 28th of August my refund has not gone through and I have informed my bank of the fraud and should have my money back in 7days. PLEASE DO NOT USE THIS SCAM COMPANY AS YOU WILL REGRET IT!!!”

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Posted 5 years ago

“Excellent phone. Arrived within the 2 weeks. Best price I could find on the internet.”

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Posted 5 years ago

“The phone had a flaw, was returned and I have not heard anything for two weeks.”

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Posted 5 years ago

“Still waiting after 2 weeks plus. Promised it was packaged on Friday and would be sent today. Still nothing. Wish I had read reviews as wouldn’t have touched them. Feeling very stressed about it all”

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Posted 5 years ago

“Very pleased with it No problem with it”

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Posted 5 years ago

“Ordered £200 phone. Paid then waited over 2 weeks. Nothing. Got fobbed off with excuses and told to wait. Eventually a month later still no phone. Asked for refund and now they are refusing to refund me.their whole business is a scam. Going to try and get money back via credit card and call police”

Helpful Report

Posted 5 years ago

“Phone never arrived cancelled still not got refund despite loads of emails. They have 0 customer service. Should have read reviews first as they have so many bad ones”

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Posted 5 years ago

“Terrible delivery time and customer service, when I complained that my phone had not been delivered by the already excessive two week delivery time they said that they would give a delivery date by the later half of that week, so it took over 3 weeks for delivery. Very disappointing service overall.”

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Posted 5 years ago

“Very good communication and item just as described. Would recommend this company.”

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Posted 5 years ago

“I purchased an iPhone 8S for my daughter and it does not have FaceTime app the advert failed to state this on purchase. I later filled out a review which promised free accessories set, this did not arrive either. At first I thought they were good then I realised they are deceptive so be careful check all the details before purchasing”

Helpful Report

Posted 5 years ago

“Terrible experience ! I have purchased a “pristine “ iPhone 7 which is defective. Sent back for repair which took 4 weeks ! still defective. I have asked repeatedly for it to be repaired or for the purchasers be refunded as it’s well within the 12month warranty and I am just ignored or sent a generic response. I will never use this company again. If I could give 0 stars I would. Avoid at all costs !!!”

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Posted 5 years ago

“I sold a phone to you at the same time but I haven’t been paid yet”

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Posted 5 years ago

“Good prompt service.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews