Quick Mobile Fix Reviews

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone was never delivered, after waiting for over three weeks. When contacted, they made repeated promises that the phone was about to be dispatched, however it never was. When I had finally had enough and asked to cancel my order, they ignored two emails and then finally asked for another email to confirm and then say it will take another 14 days to give me my refund.”

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Posted 5 years ago

“AVOID this company, it is a scam and they will reply to your emails but will not actually send you your order and then won’t pay back the refund. There is also no phone number so once they start ignoring your emails there is no way of contacting them, they have taken my money and now I have no phone and am out of pocket still after 3 months.”

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Posted 5 years ago

“Great deals and lovely effort.”

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Posted 5 years ago

“Delivery within specified timescale and quality of phone very good.”

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Posted 5 years ago

“Purchased the iphone X got it on 7th working day, Great value for price would deffo purchase from here again”

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Posted 5 years ago

“APPALLING service from this company -Do NOT buy from this company. Almost 2 weeks after purchase, the phone has not even been dispatched. Despite payment being debited immediately. Now being told that I have to wait until 14 working days before I will receive a refund. This company should be ashamed of their conduct and they deserve 0 out of 5. I hope all the bad reviews that I will continue to post will help others avoid having their money taken the same way. AVOID AVOID AVOID”

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Posted 5 years ago

“Disappointed with the whole experience. Firstly my order was delayed and took nearly 2 weeks to arrive. The phone that came looked great but the battery didn’t last and no one could hear me on the other end. So requested a refund. I sent back in January and still waiting for the refund - reason given issues with the accounts department! They were quick enough to take my money to start. Would not recommend”

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Posted 5 years ago

“Very good service very happy”

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Posted 5 years ago

“Good phone but long delivery”

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Posted 5 years ago

“Delivery is said to take 7-10 days however it took about 2-3weeks, very unhappy.”

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Posted 5 years ago

“Don’t stay away! I risked it and am still out of pocket. If you do use a credit card and don’t forget the small claims court.”

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Posted 5 years ago

“DO NOT USE THIS COMPANY AT ALL. MODERN DAY THIEVES. use a proper company on the high street. Waiting over 3 weeks for a refund. Keep saying accounts department dealing with it. Yeah right!!!”

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Posted 5 years ago

“Awful service, emailed and phoned the company many times about my refurbished phone purchased from you that doesn't work, and no one got back to me about solving the problem so I am stuck with a non-functioning phone.”

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Posted 5 years ago

“The reason why I give this website and company 4 is because when I order my phone it took longggggg time to come they told me it will take 7 working day but it took the 9 working days I feel like if they can fix how many days for the phone to arrive I would I give it 5 star So yeah but the phone work perfectly, battery life is 100 percent, every thing about the phone is perfectly”

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Posted 5 years ago

“Ordered iPhone X it was faulty so sent it back. They were very good. Got my new one it’s 👍great. Very happy. Only one problem the delivery was too long. Keep up good work. 😊😊😊👍👍👍”

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Posted 5 years ago

“Good service all round”

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Posted 5 years ago

“Dessapoinmting as i'v previously had a good experience with QMF, but this product/order was below standard. Returns process frustrating. unable to telephone or talk to anybody - NO customer service number published and no chat bubble appears resulting in emails being sent into the ether where nobody reads emails or responds to email requests. Order still remains outstanding and I've no idea whats happening or anybody reading, understanding or dealing with my communications !!!!!!”

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Posted 5 years ago

“zvgfnj\b\dfbz\dbf”

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Posted 5 years ago

“I would recommend this site to anyone it has great service and quick delivery I will use again! ID277032”

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Posted 5 years ago

“Unfortunately I was sent a faulty phone (unable to get Bluetooth on it) & when I sent it back it took a long time to be returned to me. In fact I had to leave the country and still don't have it!”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews