Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied as always”

Helpful Report

Posted 5 years ago

“Phone has no volume”

Helpful Report

Posted 5 years ago

Hello Christopher, We are sorry you were having a problem with your order. We do provide a warranty with the phones we sell so if you do have a problem you can get in touch and we will resolve the matter. Kind regards Quick Mobile Fix

Posted 5 years ago

“STAYCLEAR OF THIS COMPANY. Bought a reconditioned iPhone in November 2018 sold as almost new and in mint condition. Started going wrong in January 2019. Following phone calls and finally going to the shop of my provider I returned it to QMF end of February. Despite emails telling them my husband was ill and I couldn’t leave the house without a mobile phone they held it for 4 weeks before reporting it had fluid inside it, quoted £50 plus extra charges on top if found necessary. SHODDY, DISGRACEFUL and UNREASONABLE treatment of an elderly customer. No replacement phone, no offer of a refund.”

Helpful Report

Posted 5 years ago

Hello Andrea, We are sorry to hear this, we can assure you that we were trying to make the process as quickly and as smoothly as possible, however, the technicians were experiencing some issues and under further investigation, they confirmed the phone had come in contact with liquid and this is not covered under our warranty and therefore we sent you an invoice to see if you wanted this repaired. Your feedback has been taken on board, Kind regards Quick Mobile Fix

Posted 5 years ago

“Very good ordered an iPhone 6 was in very good condition would order again”

Helpful Report

Posted 5 years ago

“Phone took a week to arrive. When it did, the battery lasted 15 minutes then went flat. I sent the phone back using their return courier and that took another week to be returned to QMF. The phone has now been with them another week and I've not heard if it's repaired or not. I suppose I'll have to wait another week before I find out.”

Helpful Report

Posted 5 years ago

Hello David, We are sorry that you were experiencing a problem with your order. We received your phone back on 02.04.2019. We will be in contact with you soon with an update on your order. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“Purchased a refurbished Iphone 7 plus. It arrived as planned. I would have rated them very good but for a slight problem - the supplied charger cable did not work, and the replacement was sent in an unstamped envelope incurring a £2 charge before I could collect it.”

Helpful Report

Posted 5 years ago

“This is just the worst company . They took the amount for a phone in pristine condition and sent a phone with scratches on it so I returned the phone , now they are neither refunding my money nor sending back a phone in pristine condition for which they'd already charged me. I just want to file a case against this company. It took my money and my phone . And is not taking any action now.”

Helpful Report

Posted 5 years ago

Hello Surrendra, We are sorry to hear you are experiencing a problem with your order. A member of the team is looking into this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Fantastic phone really good value for money would recommend to anyone”

Helpful Report

Posted 5 years ago

“Awful- don’t use this company. Have been charged twice and the company will not refund me despite me providing all the details. I have been waiting several weeks and get the same response”

Helpful Report

Posted 5 years ago

Hello, The first payment you made was not successful and did not go through. We received the payment on your second attempt. As the first transaction was not successful we are unable to process a refund as we never received the funds for this. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“Good quality and arrived when promised”

Helpful Report

Posted 5 years ago

“The best”

Helpful Report

Posted 5 years ago

“Used this company before very good service thank you”

Helpful Report

Posted 5 years ago

“Good phone Good service”

Helpful Report

Posted 5 years ago

“Great phone, great service. Thank you”

Helpful Report

Posted 5 years ago

“Unimpressed with communication and delivery time. Wish I had gone eleswhere!”

Helpful Report

Posted 5 years ago

Hello Patrice We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 5 years ago

“Excellent service. Have used QMF, before,and have always been happy with my purchases.”

Helpful Report

Posted 5 years ago

“i dont like the service”

Helpful Report

Posted 5 years ago

Hello We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 5 years ago

“useless company who constantly request feedback but cant answer emails or phone calls. you can have you review. VERY POOR”

Helpful Report

Posted 5 years ago

Hello, Your order has been canceled and processed for a refund. We have communicated with you and responded to your emails. If you have any questions or inquiries please contact us Kind Regards Quick Mobile Fix

Posted 5 years ago

“Ordered phone for daughter with her Christmas money - they sent wrong colour. Sent it back & asked for refund, which was a mess about. Then finally at the end of March I get the refund after my bank does a charge back. They constantly shifted goal posts, saying when they would refund. Also when I called them - 1 hour to get through. Avoid this company. Simply awful!”

Helpful Report

Posted 5 years ago

Hello We are sorry you were having a problem with your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Excellent phone, prompt service. Can recommend this company”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews