Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service very pleased with product”

Helpful Report

Posted 5 years ago

“I ordered an IPhone on 23th of March and after 10 working days I didn’t receive any information about my order. I contact them and told me that in 3 days I’ll receive my phone. It past more than 5 working days and nobody contact me for my purchase! I wrote many emails but they answered me that they will process my order in the next days but nobody tell me when and they never send me the dispatch note! I asked for refund and they told me that I have to wait more 14 working days. I think this company is not professional and the customer service is mediocre! I will never buy anymore from this company.”

Helpful Report

Posted 5 years ago

Hello Gianluca, We are very sorry we experienced a delay in dispatching your order. A member of the team is currently looking into your order and will be in contact with you soon. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Phone was in good condition, good price but long wait.”

Helpful Report

Posted 5 years ago

Hello, We are glad to hear you are happy with your purchase. We are sorry you are unhappy with the timescale. Your order was dispatched within our timeframe, however, we will take your feedback on board to improve the service. Kind regards Quick Mobile Fix

Posted 5 years ago

“Been waiting 2 weeks and still not been dispatched . This phone was for my daughter 8th and woke up with out one.... can’t get tho to anyone had me on call waiting for 30 then cut me off”

Helpful Report

Posted 5 years ago

Hello Josh, We are sorry there was a delay in dispatching your order. Looking into your order we see it has been dispatched this morning and will arrive with you tomorrow. If you have any questions or inquiries please contact us. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Quality goods at reasonable prices.would use again.”

Helpful Report

Posted 5 years ago

“Very poor very poor very poor”

Helpful Report

Posted 5 years ago

Hello Nizar We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 5 years ago

“Got an iphone x at the best price i could find on the internet. It took a bit of time to arrive but to be fair it was within the time frame they stated. Would recommend”

Helpful Report

Posted 5 years ago

“Really good thanks. Good product came quick.”

Helpful Report

Posted 5 years ago

“My Apple Watch was lost! I paid upfront for a battery change. Contacted this company numerous times for a refund . Fobbed off continuously. Avoid at all costs.”

Helpful Report

Posted 5 years ago

Hi Beverley, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Purchased an iPhone 6s, no problems with it works really well, but it took quite a while to arrive , other than that no problem”

Helpful Report

Posted 5 years ago

“I did leave a review but getting fed up with constant emails asking for a review,,,, I have already left 1,,,,,”

Helpful Report

Posted 5 years ago

Hello, Thank you for your email We are sorry to hear this, we have now removed you from the mailing list. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Why is there no zero star rating? This company deserves one. After ordering an iPhone, after a week it had still not been dispatched. I tried to cancel the order and was advised it would take 14 days to process the refund. It’s been over 14 days and still no refund. Communication is very poor.”

Helpful Report

Posted 5 years ago

Hi Brian We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Very Good service”

Helpful Report

Posted 5 years ago

“Use at your peril, no order arrived after twelve days, I cancelled and had to get Paypal to retrieve the £450 good job I paid with PayPal or who knows !”

Helpful Report

Posted 5 years ago

Hello We are sorry there was a delay with your order. Your order has been cancelled and refunded as requested. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Phone took 3 weeks to arrive and when it finally did arrive was certainly not the quality of a 'Grade A/Excellent' phone. Scratches and chips all over it. After many emails and phone calls they claim the only option is to send the phone back so they can review it. Who knows how long that will take. Wish I had taken note of all the other bad reviews and not used this company.”

Helpful Report

Posted 5 years ago

Hi. We are sorry you are having a problem with your order. You contacted us regarding your order and a member of the team contacted you and advised you what we can do to resolve this matter. You informed us you will get back to us, however, we have not yet heard from you. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Yes, great phone. It took a little longer than I was expecting ( but our expectations are high these days!).”

Helpful Report

Posted 5 years ago

“Very good service and great product my son loves his phone.”

Helpful Report

Posted 5 years ago

“Good product and easy to deal with.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I have orders a few mobiles I phones of here really good no problems”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews