Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor service, no communication of how the order was Being processed, And you can’t speak to anyone If you have a query just the daft email service they have. Took just over 2 weeks for the phone to arrive. Don’t be fooled with 24 hr dispatch. Still took well over a week before they posted it 24hr dispatch. The phone itself is absolutely fine, but if I had known how long it was going to take I would have ordered it from elsewhere. I suspect they only refurbish phones to order”

Helpful Report

Posted 4 years ago

Hi Michael, we do actually state that dispatch takes 7 - 10 working days. Delivery is next working day with UPS. Thanks, QMF

Posted 4 years ago

“Very good service X ordering a mobile very easy and was delivered within 4 days”

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Posted 4 years ago

“Wat 2 look for .... quality of item .....wat to avoid ... ordering for a birthday with less than 10 days to go”

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Posted 4 years ago

“Didn’t receive my phone”

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Posted 4 years ago

“I have not received my phone and you won’t email me back”

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Posted 4 years ago

“Excellent service and great value”

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Posted 4 years ago

“Bought a grade iPhone X Ear speaker is messed up as well as normal speaker make sqeeky noise. Really not happy with this service.”

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Posted 4 years ago

“Product arrived as described, no problems. But delay was lengthy and poorly communicated and payment had been taken at order point. More communication would be reassuring. All well in the end.”

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Posted 4 years ago

“Bought an iPhone 6 as a replacement for my daughter a couple of months ago. Great price, cheaper than anywhere else. This is the second phone I have purchased and I’m still using the first on myself without any issues! Arrived after 2 weeks and was in an immaculate condition. Charged up and has been working as new since with no issues. Very pleased.”

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Posted 4 years ago

“The phone was excellent but it took longer than expected to arrive”

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Posted 4 years ago

“I recently purchased an iPhone 7 from these guys, stated it as in good condition with minor scratches on side. Paid for it then read the reviews, scared me a bit but I had NO NEED TO WORRY phone arrived on day 6 (ordered Friday it arrived Thursday). Stop scaremongering it’s a good company with good service, highly recommend. Had the phone for about a month now and it is great it was actually in immaculate condition when it arrived and no scratches - well done to Quick Mobile Fix. 👍”

Helpful Report

Posted 4 years ago

“Ordered iPhone 8 on 31st October 19. Said phone has been shipped out 1 week later. Never received it. They said delivery problems with Amazon and that phone being sent back to them. I wanted a refund. They said they could not give until they reviewed the phone. Today 41 day since I placed my order. Still no refund. UNACCEPTABLE!!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I really like the fact that you can save money with points but also earn money . this is a great site .”

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Posted 4 years ago

“The iPhone 6S+ that I bought had a “battery health” of only 84% - considerably less that the much older phone that it replaced and it wouldn’t last a full day without charging. The phone itself is fine and I was prepared to contribute to replacing the battery but I could not get a sensible answer from anyone, just a standard reply that went to anyone who complained about their battery. I persisted with communication and suggested that I would contribute to the cost of a new battery (twice) but failed to get a reply at all. Ironically I had three requests to rate my purchase and at least three more marketing mails before getting another useless reply to my multiple mails. And it is impossible to phone them!! This is the third phone I have bought from QMF but it is now the last. I will not deal with a company that has such bad communication!”

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Posted 4 years ago

“Quick and pleasant, cant wait to get my phone for Christmas.”

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Posted 4 years ago

“Good service, happy, would recommend x”

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Posted 4 years ago

“If I could give no stars I would !! They take your money and fail to send the phone you have ordered !! Asked for a refund which was agreed to but you sit ! Wait ! Wait and wait !! They will stop replying to your e mails and have no intention of giving you back your money !! Time for some home truths on social media so people stop using this so called company !! Keep well clear !!!!!”

Helpful Report

Posted 4 years ago

“Your service is the worst I have ever come across. Ordered a iPhone X on the 27th October. Received on 14th November (later than the 7 day delivery conformation) and the phone was faulty. Returned on the 15th November (you received it on the 19th November). Today is the 6th December and the issue has still not been resolved. We have asked for a full refund as we have lost all faith and trust in your service.”

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Posted 4 years ago

“Keep away from this so called ‘company’ 3 weeks I waited to be told they cancelled my order disgusting service can’t get through on the phone the online chat is always off”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews