Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

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“Very happy with my purchase. Fast delivery and great phone. Would highly recommend this company.”

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Posted 4 years ago

“Ordered a refurbished iPhone, arrived in the time stated and true to discription. Good communication through email.”

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Posted 4 years ago

“Fast and efficient service.”

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Posted 4 years ago

“Paid and cancelled an order on 11th December 19 , was told the refund would be 14 days , still have not received any money and the company are ignoring my emails now , avoid this company.”

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Posted 4 years ago

“I would definitely buy again, downside was it took almost 2 weeks to arrive from date of purchase but other than that all was fab.”

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Posted 4 years ago

“As described, posted on time, would buy again from this company, thank you”

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Posted 4 years ago

“Great no problems at all”

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Posted 4 years ago

“This company is a joke. I ordered a phone, changed my mind an cancelled within an hour. Said I would get a refund, that was a month ago. I email every day an nothing, no phone number to ring. Please avoid this company like the plague, they are scammers. Absolute joke”

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Posted 4 years ago

“Tried to have a phone delivered before Xmas, ordered in plenty of time. No comms from the company about delivery. It got so close to Xmas that I had to go buy from somewhere else. Asked for a refund. Have had to use Twitter, email and Facebook to try and get a response. It’s been 8 weeks and still no refund. I agree STAY AWAY. CUSTOMER SERVICE NON EXISTENT”

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Posted 4 years ago

“Recently purchased a refurnished iPhone 7 in pristine condition and although I was concerned about the length of the delivery lead-time in the run up to Christine I needn't have worried. Th phone arrived in time for Christmas and the condition was as described. Would definitely buy from QMF again in the future”

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Posted 4 years ago

“Avoid this company completely! Ordered IPhone 8+ back last Nov 19 and still not received phone or refund despite dozens of emails from me requesting a refund! I am now trying to get refund through my credit card company! They are clearly complete crooks do not use this website!”

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Posted 4 years ago

“Absolutely Avoid this company!!! I ordered a mobile for my son for Christmas back in early December and paid for in full! They said 7 working days for delivery. We are still waiting for the phone and still no refund to date!!!!”

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Posted 4 years ago

“Worst customer service I’ve had in over a decade. I ordered a refurbished iphone. They failed to deliver it in the specified timeframe and when I tried to cancel my order I found their customer service to be almost non existent. They won’t allow customers to call them; their chat service rarely works; they don’t respond to email in a timely manner; and their returns policy doesn’t meet the legal minimum requirement. They have failed to refund my money in a timely manner and I have had to seek a charge back from my credit card company.”

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Posted 4 years ago

“PLACED ORDER ON THE 13/12/19 TO BE TOLD OUT OF STOCK ON THE 19/12/19 DO I WANT A REFUND INFORMED THEM STRAIGHT AWAY YES, ITS NOW THE 17/1/2020 STILL WAITING REFUND . TAKING EXTERNAL SOURCE TO GET MONEY BACK NOW TERRIBLE OVERALL SERVICE STAY AWAY !!!”

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Posted 4 years ago

“Awful company. No intention to supply and then hold back refunds. I am not alone!! Please look elsewhere to make purchases”

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Posted 4 years ago

“order phone via website , really easy and phone shipped , all good”

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Posted 4 years ago

“Do not use at all! They've had my sons phone for repair for nearly 2 weeks when the website advertises a 48 hour fix. I contacted them 4 days in, only to be told no-one had even looked at it and it'll be another 1-2 weeks. I asked for a refund and the device back but they're not even doing that now. If you read the reviews online you'll see there are 1000's of unhappy customers, some who haven't seen their phone in 3 months! I've found a Facebook group with 750 members complaining! The BBC are currently researching them for RipOff Britain, avoid at all costs!”

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Posted 4 years ago

“Phone doesn't work. It's bobbins.”

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Posted 4 years ago

“Terrible customer service. I have been trying to get in touch for over a month due to a damaged item. Their prices are good however if something is wrong don't expect it to be resolved within a month.”

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Posted 4 years ago

“Thank you Phone working good.”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews