Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone came on time and is working well, no problems at all.”

Helpful Report

Posted 4 years ago

“appalling customer service”

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Posted 4 years ago

“Phone arrived quickly and although it was not sold as to be in excellent condition it has no faults that I’ve found, has great battery life and is performing perfectly. This was a huge improvement from when I bought two grade A (excellent) phones from Quick Mobile Fix in 2016 that both had several faults which were fixed by them but made for a poorer customer experience.”

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Posted 4 years ago

“Excellent phone. No complaints. Great value.”

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Posted 4 years ago

“Still waiting for the case I ordered with my phone”

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Posted 4 years ago

“soooooo cheap and fast delivery”

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Posted 4 years ago

“Be warned...they are a terrible company to deal with. I’m waiting on a refund three months after paying £250 for a phone that never arrived. Clearly there are fake reviews here with 4 or 5 stars.”

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Posted 4 years ago

“never buy a phone off this site lost phone since March no refund blaming DPD and visa versa out of pocket and no refund still”

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Posted 4 years ago

“Terrible company No phone arrived lost since March with DPD no refund All my sons savings went on this Customer service terrible takes days/weeks to answer an email dont use this company”

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Posted 4 years ago

“Still not refunded me for a I pad that never arrived 5 months later still waiting for my money back can’t get hold of phone number just awful have solicitors and people involved now if I don’t get a refund in the next couple of days”

Helpful Report

Posted 4 years ago

“Cancelled an order with them at the end of April and was promised a refund within 14 days, later amended to end June because of Coronavirus. I am still waiting for the refund. Avoid at all costs.”

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Posted 4 years ago

“Very happy with the service, got exactly what I ordered before the expected time. Excellent service!!”

Helpful Report

Posted 4 years ago

“Never, never buy from these people. The phone was faulty and I tried to contact them by phone, e mail and social media without response. Finally got an answer and sent the phone back within the 14 days return period and then waited almost 3 months for a refund.”

Helpful Report

Posted 4 years ago

“It came in quick time and price is good. But charger port had to be fixed the day I bought it it just wouldn’t work. So it’s much easier to buy a new one on contract and have the reliability of a brand new working phone”

Helpful Report

Posted 4 years ago

“I received 100% service right down to the delivery date, and the person I spoke to on the phone was exceptional helpful.”

Helpful Report

Posted 4 years ago

“Purchased two iPhone XRs for my business. They were arrived very quickly and are immaculate condition.”

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Posted 4 years ago

“Absolute rip off orderd my phone in feb then never arrived so I emailed and they offered a refund so I accepted its now august the 2nd and still waitin all I get is empty promises in emails DISCUSTIN CUSTOMER SERVICE”

Helpful Report

Posted 4 years ago

“This company is a con AVOID AT ALL COSTS READ THE REVIEWS...they and only after your money. Bought a phone middle of May and still no refund now saying end of August. You only have 4 months to make a claim after the purchase then you are stuffed if claiming using a Visa card through your bank and they keep your money. Do not use this company you have been warned ...!! The bad reviews are all valid”

Helpful Report

Posted 4 years ago

“Would not recommend to my enemies. Ordered a phone repair along with secure packaging mid April. I had to chase for the packaging at the start of May. Another week passes and the packaging arrives, but no postage label as promised. More emails to get that sorted. They had the phone from mid May until the 18th of June and did not repair the phone. They simply sent the phone back to me as damaged as it was. I had to chase them via email to get an explanation, which was that they couldn't order the part. They said a refund is normally processed within 2 weeks, but due to covid it'll be 4 weeks. I ordered the part myself on ebay the same day and fixed the phone myself within a week at less than half the cost. It's now the 1st of August and still no refund, they are now saying it will be another month before the refund is processed. I wouldn't want to purchase packaging from this company again let alone another repair nor a new phone. My recommendation is to go elsewhere.”

Helpful Report

Posted 4 years ago

“This was the first time I have used Quick Mobile Fix and from start to finish was a very easy experience culminating in receipt of a lovely IPhone upgrade, for which was exactly as described. When I am ready to upgrade again I will most definitely be using them again. Many thanks for all your help and professional support.”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews