Name: Quick Mobile Fix
Rating: 3.18

Quick Mobile Fix Reviews

3.2 Rating 6,832 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 54%

Accurate And Undamaged Orders

Greater than 82%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Over A Week

Customer Service

2.4 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

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“Phone was in excellent condition and arrived within 3 days, even with this insane lockdown. A+++++”

Helpful Report

Posted 5 years ago

“THE WORST SERVICE I HAVE EVER RECEIVED FROM A WEBSITE OR COMPANY EVER! DO NOT WASTE YOUR MONEY HERE. I spent £340 on a phone that was considered “GRADE A” and was heavily scratched on both the screen and the phone itself. DELIVERY TOOK 3 WEEKS”

Helpful Report

Posted 5 years ago

“Bought faulty phone from them. Phone repaired by them. Phone broke again (same problem). Replacement phone sent out and that too broke. Returned phone and they’ve stopped responding to emails. Currently waiting on small claims court date. No phone, no money. Buyer beware.”

Helpful Report

Posted 5 years ago

“Great condition, battery not great , everything else perfect.”

Helpful Report

Posted 5 years ago

“I ordered a phone weeks ago from quick fix mobile Order number ID285247 It did not arrive and I kept being told to wait due to quality control issues I eventually asked for a refund several weeks ago and am still waiting for my £319 I keep being fobbed off by email from the company stating that I need to be patient and that my refund will be processed in 5 days 5 days keeps passing and no refund I have since read some terrible reviews about this company I will however go to every step to recover my money They clearly do not want to return my money”

Helpful Report

Posted 5 years ago

“Held my money for over a month, no product received and then had to wait 4 weeks for refund which I still haven’t received. I wouldn’t order from these people. Service is disgusting and you can never speak to a person over the telephone. £600 they have had and refused to refund as per legislation.”

Helpful Report

Posted 5 years ago

“I d0nt really think your excellent as I am still wait8ng for the leather protective cover I ordered at the same time as the phone. Either send or refund. I already said the phone should have had a new battery. Not at all happy. HILARY Tewman”

Helpful Report

Posted 5 years ago

“Impressive quality, phone is great as new.”

Helpful Report

Posted 5 years ago

“Very good service and great phone. Was expecting a charger though.”

Helpful Report

Posted 5 years ago

“This company delivered - it took 9 days but I received a good quality iPhone - customer care was acceptable - update emails every couple of days - I was initially worried by some negative reviews but really nothing to worry about!”

Helpful Report

Posted 5 years ago

“They are quick to deliver what they promise. Great phones at great price.”

Helpful Report

Posted 5 years ago

“Perfect for my needs, £73 for new iPhone 6 with a years guarantee, quick delivery too😀”

Helpful Report

Posted 5 years ago

“Had a small issue with my phone. Emailed them and they sent me back,very quickly, clear instructions on how to correct it.”

Helpful Report

Posted 5 years ago

“Highly recommend.”

Helpful Report

Posted 5 years ago

“Good phone thanks”

Helpful Report

Posted 5 years ago

“I was unsure at first due to all the bad reviews etc how ever I purchased a iPhone X and received it earlier than the said waiting time and all is fine so can’t fault them”

Helpful Report

Posted 5 years ago

“All good, arrived on time and works fine.”

Helpful Report

Posted 5 years ago

“I looked around for a reconditioned iphone7 and quick mobile shown the best deals, im really pleased with my purchase would defiantly recommend this company!”

Helpful Report

Posted 5 years ago

“Received product within time stated (7-10 days) arrived in 7, in good condition as described.Very happy with with product and service. Would use again.”

Helpful Report

Posted 5 years ago

“To say the phone was ‘good’ condition I thought the condition was excellent. Thanks very much!”

Helpful Report

Posted 5 years ago